At a Glance
- Tasks: Support local mechanics with parts expertise, customer service, and deliveries.
- Company: Join Supercheap Auto's dedicated Trade team in Penrith.
- Benefits: Competitive pay, discounts across brands, and great work-life balance.
- Other info: Inclusive culture with career growth opportunities and wellbeing support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Must have a Class C driver licence and customer service experience.
The predicted salary is between 15.3 - 18.7 $ per hour.
Competitive hourly rate with super and weekly pay.
Significant discounts across Supercheap Auto, BCF, Macpac and rebel.
Join our dedicated Supercheap Auto Trade team in Penrith. A varied role combining parts expertise, customer service and local delivery.
WHAT'S IN IT FOR YOU?
- Be rewarded with great work-life balance, group-wide career and development opportunities.
- An inclusive, supportive culture where you can bring your whole self to work.
- Wellbeing support, including 24/7 access through the Sonder app.
- Corporate rates and team-member offers through our Perks Program.
- Generous Parental Leave from day one for primary and secondary carers.
ABOUT THE ROLE
Supercheap Auto Trade helps local mechanics and automotive workshops get the right parts, fast, through our trade hotline, in-store counter and delivery. We're growing our Trade team in Penrith.
As a Trade Team Member, you'll support the full customer journey. You'll interpret automotive parts, process orders, pick and pack products, and complete safe, reliable deliveries to local trade customers. The role will generally blend in-store trade duties and delivery work, flexing with customer demand and operational priorities.
A TYPICAL DAY MAY INCLUDE
- Answering trade hotline and in-store enquiries, interpreting parts needs and providing accurate product advice.
- Processing orders, quotes, payments and approved pricing in SAP CRM or other systems.
- Picking, packing and checking orders for collection or delivery.
- Completing planned and ad-hoc deliveries safely, accurately and on time.
- Obtaining proof of delivery and providing friendly, professional service at customer sites.
- Conducting vehicle checks and loading, securing and unloading products safely.
- Keeping the trade, pick/pack and dispatch areas safe, tidy and organized.
- Replenishing inventory – DC deliveries, and direct to store deliveries.
TO THRIVE HERE, YOU'LL BRING
- Current full Class C driver licence suitable for a hatchback or small to mid-sized van — Essential.
- Automotive parts interpretation and product knowledge — Essential.
- Experience with catalogue and parts look-up systems — Essential.
- Customer service and phone-based sales experience — Essential.
- CRM or ERP system experience, such as SAP — Essential.
- Safe driving, manual handling and load restraint awareness — Essential.
- Ability to safely meet the physical requirements of the role, including repeated lifting up to 20 kg and regular vehicle entry and exit — Essential.
- Pick/pack, dispatch, trade or automotive retail experience — Desirable.
Join us to make your career SUPER!
WHY SUPER RETAIL GROUP?
Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, BCF, Macpac and rebel, and is one of Australia's largest retailers. We believe diversity, equity, inclusion and belonging are essential to creating a workplace where everyone can thrive. We value the unique perspectives and experiences that strengthen our teams and help us innovate.
If you need adjustments during the recruitment process or workplace accommodation to perform at your best, please let us know in your application.
A note to candidates: This is a human-led recruitment process, and every application is reviewed by our Talent Acquisition team.
Applications are assessed as they are received and the closing date subject to change.
Trade Team Member: Parts, Service & Delivery in Penrith employer: Supercheap Auto
Supercheap Auto in West Sydney is an exceptional employer that prioritises a supportive and inclusive work culture, offering hands-on leaders the chance to drive sales and inspire their teams. With flexible working hours, competitive salaries, and extensive career development opportunities, employees can enjoy a healthy work-life balance while being part of a legacy that spans over 750 locations across Australia and New Zealand. Join us to not only advance your career but also to be part of a team that values innovation, recognition, and wellbeing.
