Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional \"YES WE CAN\" customer service offering and quality products in the highly competitive market.
Why work with Supagas?
- Permanent full-time role with a growing national business
- Supportive team environment with strong safety and customer-first culture
- Ongoing professional development and career opportunities
- Competitive remuneration package
- Work with a trusted and established brand in the gas industry
- Refer a friend and earn extra money by participating in our national employee referral program.
- Access to a variety of employee initiatives and benefits across 1,700 brands, institutions, and companies - accessible to you and your immediate family.
- Employee Assistance Program - accessible to you and your immediate family.
What you will be doing
We're on the lookout for an Account Manager to join oursales team on a full time, permanent basis.
You will play a key role in strengthening our client relationships, improving retention and recovery of existing and previous Supagas customers, and minimising lost business.
This is an exciting field-based opportunity that offers a high level of autonomy to manage your schedule, manage a diverse client portfolio and represent a safety-focused and customer-first driven organisation.
Key Responsibilities
- Manage and grow relationships with our key accounts
- Build strong relationships by understanding customer needs, goals and challenges
- Manage end-to-end account relationships, ensuring high customer satisfaction
- Identify and act on customer retention and growth opportunities
- Negotiate and secure renewed supply agreements
- Collaborate with internal teams, including Sales, Customer Service, Logistics and Accounts
- Monitor Customer Relationship Management (CRM) data to monitor account performance, identify customers requiring re-signing of supply agreements
- Embody the Supagas "Yes We Can" customer service ethos in all interactions and uphold Supagas's safety vision: Think SAFE, Work SAFE, Live SAFE
About You
- Sales or account management experience
- Experience in the gas industry or a related field is advantageous but not required
- Strong communication, negotiation, networking and relationship-building skills
- Excellent time management to manage multiple priorities and accounts effectively
- Analytical mindset with strong problem-solving and issue resolution skills
- Confident usingCustomer Relationship Management (CRM) systems and Microsoft Office
Account Manager in Logan City employer: Supagas
Supagas is an exceptional employer, offering a permanent full-time role in a supportive team environment that prioritises safety and customer service. With ongoing professional development opportunities and a competitive remuneration package, employees can thrive in their careers while contributing to a leading national business in the gas industry. The Kwinana location provides a dynamic work setting with travel opportunities across Perth, enhancing both personal and professional growth.
