At a Glance
- Tasks: Be the friendly face of Supagas, helping customers with inquiries and support.
- Company: Join a fast-growing leader in cylinder gases with a strong community vibe.
- Benefits: Enjoy career growth, ongoing training, and discounts at over 1,700 brands.
- Other info: Flexible shifts and a supportive team environment await you!
- Why this job: Make a real difference in customer service while developing valuable skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Suite required.
The predicted salary is between 37800 - 46200 $ per year.
About The Company
Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium.
We are rapidly building a reputation for growth and success based on an exceptional
"YES WE CAN" customer service offering and quality products in the highly competitive market.
About The Role
As a Full Time Customer Service Officer, you will be the first point of contact for both new and existing clients.
Working across multiple channels, you’ll respond to inquiries and deliver professional, exemplary support via face-to-face, phone and email interactions.
You will handle activities such as order processing, payment management, account reconciliation, pricing and general administrative tasks/inquiries.
You possess
- Highly developed telephone communication skills when engaging with customers, stakeholders and staff, always maintaining a customer first approach.
- Proficiency in Microsoft Suite applications such as Outlook, Excel, and Teams.
- Flexibility. This office-based role requires rotating shifts between 7am to 6pm (7.6-hour Shift)
- The skill to multi-task and work effectively across various programs and platforms.
- A self-starter attitude with robust organizational skills, able to operate both independently and in a team environment.
- Resilience and effective time management.
Skills and Experiences
What we offer?
- Real essence of family and community across the team.
- Career development opportunities and ongoing training.
- Referral rewards - earn extra by referring friends to join the team.
- Access to our Employee Benefits App - discounts at 1,700+ brands for you and your family.
We reserve the right to commence the recruitment process prior to the advertised closing date. Therefore, early applications are strongly encouraged.
#J-18808-Ljbffr
Customer Service Officer in Adelaide employer: Supagas
Supagas is an exceptional employer, offering a permanent full-time role in a supportive team environment that prioritises safety and customer service. With ongoing professional development opportunities and a competitive remuneration package, employees can thrive in their careers while contributing to a leading national business in the gas industry. The Kwinana location provides a dynamic work setting with travel opportunities across Perth, enhancing both personal and professional growth.
