A Full-Time Duty Manager position at Sunshine Beach Surf Club, a vibrant, community-focused venue offering exceptional food, drinks, gaming, entertainment and functions with stunning ocean views. This is an exciting opportunity for an experienced hospitality professional who enjoys leading people, thrives in a busy environment and takes pride in delivering exceptional customer experiences. The role involves taking ownership, leading by example and actively contributing to the Club's success.
Key responsibilities
- Oversee daily Club operations across bar, gaming, reception, restaurant and functions
- Lead, motivate and develop staff to deliver outstanding customer service
- Manage shifts efficiently, including staffing levels, labour costs and operational performance
- Drive sales, productivity and continuous improvement
- Ensure compliance with liquor licensing, gaming, WHS and Club policies
- Manage customer enquiries, complaints and operational challenges professionally
- Oversee opening and closing procedures, cash handling and security
- Support functions, entertainment and special events
- Maintain high standards of venue presentation and cleanliness
- Work collaboratively with the management team to achieve Club goals and KPIs
About you
- Previous leadership experience in hospitality, preferably within a licensed club or busy venue
- Strong people management, communication and problem-solving skills
- A proactive, positive attitude with a willingness to lead by example
- Good understanding of wage management, sales performance and operational efficiency
- Current RSA and RSG certificates
- RMLV qualification or willingness to obtain
- Diploma of Hospitality Management desirable
- Availability to work a rotating roster including nights, weekends and public holidays
About us
Sunshine Beach Surf Club is a vibrant, community-focused venue just minutes from Noosa, offering exceptional food, drinks, gaming, entertainment and functions with stunning ocean views. We pride ourselves on great service, a positive team culture and creating memorable experiences for our members and guests.
- Competitive salary of $75,000 – $85,000 + Super
- Opportunity to earn a performance-based bonus
- Full-time stability and flexible rostering
- Ongoing leadership development and career progression
- Supportive management team and positive workplace culture
- A fantastic working environment overlooking beautiful Sunshine Beach
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Duty Manager – Full Time in Sunshine Beach employer: Sunshine Beach SLSC
Sunshine Beach SLSC offers a vibrant work environment with a focus on exceptional customer service and community engagement. Employees benefit from competitive salaries, flexible rosters, and opportunities for professional development in the hospitality industry. The club's supportive management team fosters a culture of teamwork and continuous improvement.
