At a Glance
- Tasks: Lead IT service transformation and establish an in-house Service Desk for top-notch tech support.
- Company: Sunnyfield, a dynamic organisation focused on delivering exceptional technology services.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to transforming IT services and driving positive change.
- Why this job: Make a real difference by enhancing service experiences and supporting employees with innovative solutions.
- Qualifications: Experience in service delivery management and a passion for continuous improvement.
The predicted salary is between 90000 - 110000 $ per year.
Sunnyfield in Sydney seeks an experienced Service Delivery Manager to lead a major IT service transformation and establish an in-house Service Desk delivering reliable, customer-focused technology services across the organisation.
You will lead the transition from an external MSP to an internal model, build capability, improve service experiences and support employees, with a focus on high-quality support and continuous improvement.
IT Service Delivery Lead in Sydney employer: Sunnyfield
Sunnyfield is an exceptional employer that fosters a supportive and team-oriented culture, making it an ideal place for passionate leaders to thrive. With regular hours and opportunities for salary packaging, employees can enjoy a balanced work-life while making a meaningful impact in the lives of people with disabilities. Join us at our vibrant Community Hub in Allambie, where you will not only lead a dedicated team but also contribute to empowering individuals to live fulfilling lives.