At a Glance
- Tasks: Provide friendly service, monitor gaming areas, and assist patrons with inquiries.
- Company: Join the Sunnybank Rugby Union Club, a vibrant community hub.
- Benefits: Enjoy staff discounts, flexible culture, and growth opportunities.
- Other info: Located centrally with free parking and accessible public transport.
- Why this job: Be part of a diverse team creating memorable experiences for members and guests.
- Qualifications: 1-2 years in gaming or hospitality, RSA and RSG/RCG certification required.
The predicted salary is between 49500 - 60500 $ per year.
Sunnybank Rugby Union Club – Sunnybank QLD
Sunnybank Rugby Union Club Ltd, proudly known as The Sunny, is a not-for-profit community club with over 45,000 members, providing our members and guests with a true “home away from home.”
Facilities include 250 gaming machines, café, restaurant, bars, rugby union club and function rooms.
We are looking for passionate, drivenand experienced Gaming Attendants to join our team on afull-time basis.
This is a great chance for someone with previous club or hospitality experience to join a diverse team, committed to creating environments that value our members, guests and the contribution of every team member.
Duties and Responsibilities
- Provide friendly, professional and attentive service to members and guests within the gaming area
- Handle customer inquiries, complaints, and requests professionally and efficiently.
- Monitor gaming areas and assist patrons with general enquiries and requests
- Operate gaming machines and related systems in accordance with Club procedures
- Process payouts and handle cash and transactions accurately
- Maintain a clean, safe and welcoming gaming environment
- Promote a positive customer experience and build strong relationships with members and fellow team members
- Follow all Responsible Service of Alcohol, Responsible Service of Gambling, WHS and Club compliance requirements
- Assist with food and beverage service when required during busy periods
- Conduct promotions in the gaming room
- Previous club, gaming or hospitality experience is essential
About You
- Minimum 1 – 2 years’ experience in a Gaming Attendant role within a licensed club, hotel, restaurant or other hospitality establishment is essential.
- Current QLD RSA and RSG/RCG Certificate
- Knowledge of Customer Service Principles, Liquor Act, Food Act and Point of Sale systems
- Ability to interact with guests confidently and deliver great services
- Ability to anticipate customer needs and demonstrate initiative, problem-solving and professional approach
- Be organised with the ability to work calmly under pressure
- A passion for people, teamwork and providing exceptional guest service
- Availability to work weekends, nights and public holidays is essential
- Applicants must be at least 18 years old and hold a current Responsible Service of Alcohol (RSA) and current Responsible Service of Gaming (RSG/RCG) certification.
- Our Benefits and Culture
- A flexible, thriving and supportive culture where everyone makes a contribution
- An opportunity to learn and grow with highly experienced industry leaders
- Staff discounts on food and beverage
- Reward and Recognition program available to all employees
- Southside location centrally located 5-10 mins from the Pacific highway and Gateway motorway, free undercover onsite parking, easily accessible by public transport.
- #J-18808-Ljbffr
Gaming Attendant in Brisbane employer: Sunnybank Rugby Union Club
Sunnybank Rugby Union Club is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about rugby and community engagement. Located in Brisbane, Queensland, the club offers unique opportunities for professional growth through hands-on experience in digital content management, while also encouraging creativity and collaboration among team members. With a focus on building strong relationships with juniors, seniors, and sponsors, employees can expect to make a meaningful impact in the local sporting community.
Contact Details:
Sunnybank Rugby Union Club Recruitment Team
