Key Responsibilities
- Collect, establish, and maintain a network of third-party service providers (e.g., electricians) to meet business needs and improve service resource efficiency.
- Ensure timely and effective closure of issue tickets, conduct follow-up visits, and assess customer satisfaction.
- Collaborate with the PM team to allocate commissioning and troubleshooting tasks.
- Responsible for the procurement and maintenance of relevant spare parts.
- Refine and enhance related processes and systems.
- Prepare and release team operation reports and related data analysis regularly.
- Assist with other tasks as assigned by the Technical Service Director.
Requirements
- Bachelor's degree in electrical engineering is preferred.
- A minimum 2 years of related experience, preferably in the renewable energy sector.
- Holds a legal working visa in Australia.
- Work in the global largest inverter manufacturer and grow with the expanding local team.
- Excellent opportunities for career progression and growth.
Project Service Operation Engineer employer: Sungrow
Sungrow is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers. Located in Australia, our team enjoys a supportive environment that values strategic thinking and creativity, making it an ideal place for those looking to make a meaningful impact in the renewable energy sector.
