At a Glance
- Tasks: Support our Health Production team with customer enquiries and administrative tasks.
- Company: Join a friendly, inclusive family business that values respect and commitment.
- Benefits: Full-time role with a supportive team and opportunities for growth.
- Other info: Flexible working hours and a positive work environment await you!
- Why this job: Be part of a dynamic team making a difference in healthcare services.
- Qualifications: Strong communication skills and previous admin or customer service experience.
The predicted salary is between 37800 - 46200 $ per year.
As a friendly, inclusive family business, the team at Sunfresh Linen live and breathe our values of respect, caring, accountability and commitment.
We are looking for an experienced, hands-on Administration Assistant who is keen to take on a new challenge and join our Health care factory team.
The Role
We are seeking a professional and customer-focused Administration Officer to join our Health Production team.
This is a full-time, office-based position within our factory, with a 6:00 am start.
The role will be responsible for responding to customer enquiries by phone and email, processing and confirming customer orders, and providing administrative and data entry support to the Health Production Management team.
You will play an important role in ensuring our customers receive prompt, accurate and professional service while supporting the smooth day-to-day operation of the production team.
The successful candidate will have excellent communication and organisational skills, a professional and friendly telephone manner, strong attention to detail and confidence using computer systems.
Previous administration or customer service experience is highly regarded.
Key Responsibilities
- Answering customer phone & email enquiries in a timely, professional manner.
- Greeting face-to-face visitors to our Health factory.
- Data entry, ensuring accuracy and strong attention to detail.
- Clearly communicating any issues with Management and assisting with issue resolution.
- Maintaining accurate records and ensuring confidentiality.
- Generating & confirming customer orders.
- Maintain customer service by ensuring customers are kept informed of any delays.
- Provide relief support in the absence of Health Production Management.
- Assisting Management with additional duties as required.
- Actively supportthe Sunfresh Behavioural Charter values.
- Proven history of exceptional customer service skills and administration experience.
- Friendly, positive approach.
- High standard of professionalism and presentation.
- Team player who remains calm under pressure.
- Flexibility with working hours.
- Ability to quickly understand software systems.
- You
- Being well presented, professional and with impeccable customer service skills you will be confident in dealing with a variety of customer enquiries & issues.
- High attention to detail is a must have requirement for this role.
- You will be a good lateral thinker and excellent communicator that enjoys working as part of a busy team.
- You will be reliable, hardworking, keen to learn and relish being part of a busy team.
Administration Assistant in Brisbane employer: Sunfresh Linen
Sunfresh Linen is an exceptional employer located in Darra, QLD, offering a supportive and collaborative work environment for its Dispatch Admin Officers. With competitive pay rates and ample opportunities for career development, employees are encouraged to grow within the company while contributing to a team that values exceptional customer service and sustainable practices. Join us and be part of a friendly culture that prioritises both personal and professional growth.
