With significant growth in business and ensuring a proactive service approach, Sunco Motors are looking for a full-time Service Manager to join our team.
You will be supported by a superior Group Management team and in turn, support our motivated and dedicated staff.
Responsibilities Include:
- Manage the day-to-day productivity of your Service team to ensure Customer satisfaction
- Guide, support, assess and review staff performance
- Embody and lead a positive team culture
- Complaint management and Quality Control
- Compliance and Audit Management
- Ensure your Service Team adheres to the Company Policies and Procedures and understands the importance of WHS
Key Characteristics of the Applicant Include:
- Previous Automotive Service Supervisor / Management experience essential to progression -Dealership experienced will be highly regarded
- Automotive Trade qualified with sound fault finding and diagnostics skills
- The ability to work with computerised maintenance systems
- Demonstrated ability to achieve and exceed KPI's including CSI's
- Strong customer satisfaction approach (both internal and external customers)
- Understanding of business needs and financial reporting
- Excellent time management and organisational skills
About You:
- A consummate Professional, motivated by results and able to foster a positive Team culture
- Hands-On Automotive Industry knowledge and experience
- Strong leadership skills
- DMS experience preferred
- Strategic and forward-thinking
- A passion for the Automotive Industry
- Professional presentation at all times β Lead by example
- Dedicated to delivering QUALITY Customer Service
- Current Manual Driver's License(essential)
The Benefits:
- Generous salary package with a competitive Incentive Bonus Structure
- Positive team environment
- Payroll processed weekly
- We offer modern facilities, and a highly experienced management team to support you in your career, all while providing on-going manufacturer training and professional development.
NB: Only shortlisted applicants will be contacted, and all applications will be treated with strict confidence.
The Sunco Motors Group is a family-owned business successfully operating multi-award-winning dealerships, who have been servicing the motoring needs of Sunshine Coast residents for 3 decades. We have since grown to include Hervey Bay, Maryborough, and Kingaroy.
Service Manager QLD employer: Sunco Motors
At Sunco Motors, we pride ourselves on being a family-owned business that values our employees and fosters a supportive work culture. Located in the vibrant Maroochydore area, we offer competitive bonuses, modern facilities, and a commitment to employee growth through hands-on experience with top automotive brands. Join our award-winning team and enjoy a fulfilling career where your contributions are recognised and rewarded.