At a Glance
- Tasks: Lead village operations, ensuring smooth daily performance and exceptional resident experiences.
- Company: Join Summerset, a rapidly growing retirement village developer with a strong team culture.
- Benefits: Competitive pay, flexible work, birthday leave, and employee share schemes.
- Other info: Exciting growth opportunities as we expand in Australia.
- Why this job: Make a real impact in residents' lives while growing your career in a secure industry.
- Qualifications: Strong leadership, customer service skills, and experience in managing profit centres.
The predicted salary is between 62100 - 75900 $ per year.
You can help bring our villages to life! At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents. The way we work is guided by our values - One Team, Strong Enough to Care and Strive to Be the Best. We know it takes a collective effort to bring a village to life and help it thrive, so Summerset is a place where everyone’s uniqueness and diversity can shine. When you’re part of the Summerset team, you belong to a place where your work has real impact, who you are is fully embraced and where your career flourishes.
About the role: You and your team will be backed by an organisation that sees quality of resident lifestyle and care as top priority. The Village Manager role is a key leadership role, which will see you responsible for:
- Operational performance to ensure the village runs smoothly every day
- All staffing and financial management
- Planning and implementation of annual business plans
- Fostering a high-quality customer experience that drives Summerset's reputation
- Ensuring effective risk management strategies are implemented and reviewed
About You: You will be an empathetic, confident person with a solid background in customer-facing environments. As we have a Clinical manager, you will focus on the business side of our operations and continue developing a fantastic community for our residents. This could be a fascinating and rewarding career move into a growing industry with a secure future if you can bring:
- Strong interpersonal and people leadership skills
- The ability to build rapport with a wide variety of people
- Excellent customer service and communication skills to handle customer queries effectively
- Proven experience with management of profit centres or achievement of revenue targets
What's in it for you? You'll benefit from strong management and senior office support, as well as peer support. This is an excellent time to be joining Summerset - not only are we growing and investing, we're the fastest builder of new retirement villages in New Zealand and very ambitious around our future in Australia, so for the right person this company is brimming with opportunity.
Benefits:
- A competitive remuneration package
- Flexible working arrangements
- Novated Leasing arrangements
- Birthday leave to celebrate your growing wisdom
- Employee Share Scheme
- Social sports (you don't actually have to be good at this part!!)
- Much much more…
Applications close for this position on 4th of April.
Village Operations Manager employer: Summerset Holdings
At Summerset, we pride ourselves on being an exceptional employer that values the unique contributions of each team member. Our vibrant work culture fosters collaboration and inclusivity, ensuring that your efforts directly enhance the lives of our residents. With a focus on employee growth, competitive benefits, and a commitment to quality care, joining us as a Village Operations Manager means being part of a dynamic team dedicated to making a meaningful impact in the community.
