CSM (Customer Service Manager) in Ipswich

CSM (Customer Service Manager) in Ipswich

Ipswich Full-Time On-site
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Are you an experienced real estate professional who thrives in a fast-paced, high-performance environment?

Wer on the hunt for an exceptional Customer Service Manager (CSM) / Personal Assistant to join our high-volume, high-energy real estate team.

This is not your average administration role. Yourr the backbone of a lead agent, ensuring every client receives an exceptional experience while keeping the day-to-day operations running seamlessly.

What your youror doing:

  • Managing campaigns from list to sold
  • Coordinating contracts and compliance
  • Liaising with buyers, sellers, solicitors and suppliers
  • Managing calendars, appointments and priorities
  • Delivering exceptional customer service at every touchpoint
  • Supporting a high-performing lead agent in a busy, fast-paced environment
  • Event organising
  • CRM/Data Management

What werr looking for:

  • Previous real estate experience is essential
  • Experience in a CSM, PA or administration role within real estate
  • Outstanding organisation and time management skills
  • Ability to juggle multiple priorities without missing a beat
  • Excellent communication and problem-solving skills
  • A positive, proactive attitude and strong attention to detail
  • Someone who genuinely enjoys being part of a high-performing team

Why join us?

  • Work alongside a high-performing lead agent and Associate.
  • Be part of a driven, supportive and ambitious team culture.
  • No two days are the same.
  • Opportunity to grow and develop your career in real estate.

If your yourrs organised, thrive under pressure, and love delivering an exceptional client experience, werrd love to hear from you.

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Contact Details:

STRUD PROPERTY Recruitment Team