Implant Sales Specialist

Primary Objective: Promote and sell the organisation’s implant solutions and products within an assigned geographic area to existing and new customers to achieve sales targets and market growth.

Key Responsibilities:

• The Solutions Specialist shall work collaboratively with your direct line manager, senior management, sales, marketing and internal employees to deliver high quality customer experiences.
• In the defined sales territory, the Solutions Specialist shall be responsible to source, acquire, and develop new prospects to grow Straumann Group portfolio sales and market share.
• Maintain and service the existing customer base to increase sales and/or the share of wallet position within this customer group.
• Support current and future Straumann Group implant portfolio solutions and product lines as well as other third party products that the company will carry from time to time.
• Prepare detailed action plans and customer call schedules to support sales and support activities with both prospective and existing customer accounts within the defined territory.
• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
• Monitor and assess the needs & resources of clients and recommend appropriate actions, products and/or services to fulfill customer expectations.
• Develop quarterly and longer-term plans for the assigned territory.
• Monitor and adapt sales and support activities so that key territory objectives such as quarterly sales targets are being met.
• Using the tools provided such as the CRM and Sales Dashboard prepare a variety of territory reports as required by the Company.
• Communicate internally new product and solution opportunities, product developments, information and feedback gathered through field activities.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate stakeholders within the organisation.
• Provide necessary product training and support to customers in the operation & maintenance of products and equipment.
• Conduct Straumann Group information & referral events in accordance with the agreed KPI’s and/or sales manager guidance.
• Attend and actively participate in national, regional and state based sales meetings, Straumann Group and ITI events and relevant conferences as directed by the RSM.
• Travel as required within the assigned sales territory and interstate for training, event and conference support purposes.
• Dedicated to providing support and product knowledge for hospitals who engage with the rehabilitation of patients with terminal dentition.
• Undertake other duties as required.

Qualifications:

• A strong clinical background in the surgical placement of dental implants or a strong prosthetic background including experience with digital dentistry and/or the dental lab.
• An exceptional sales background with a proven track record in the medical device, dental and/or digital industries.