At a Glance
- Tasks: Be the heartbeat of sales, processing orders and keeping customers happy.
- Company: Stratco, an innovative Australian manufacturer with a focus on quality building solutions.
- Benefits: Flexible work arrangements, wellness support, team discounts, and career growth opportunities.
- Other info: Empowering workplace culture that values innovation and personal growth.
- Why this job: Join a dynamic team and make a real impact in customer service and sales.
- Qualifications: Strong organisational skills, customer service experience, and good communication abilities.
The predicted salary is between 47250 - 57750 $ per year.
If you’re the kind of person who thrives on getting things done, loves keeping customers happy, and brings energy to everything you touch, this could be your next move! We’re looking for a proactive Internal Sales Coordinator to be the heartbeat of our sales operations—supporting our valued trade customers, processing orders with speed and accuracy, and keeping everything running like clockwork.
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
The Opportunity
As part of our internal sales team, and located at our Canning Vale location, you will provide an exceptional level of customer engagement and service, process orders and collaborate with our external sales team!
Responsibilities
- Enter and process orders from inbound customers (telephone and email)
- Providing outstanding customer service to our Trade customers
- Liaising with internal departments such as estimating and manufacturing, as well as our external sales team
- Adherence to our critical safety values and contributing to a safe working environment
About you
We’re looking for a team player who is self-motivated, practical and customer-focused, with the following skills and attributes:
- Strong organisational and admin skills, with the ability to multitask
- Previous experience in customer service or internal sales, preferably from within the outdoors, building or hardware sectors
- Strong communication and interpersonal skills with the ability to deal confidently with customers at all levels
- A high level of professional drive and motivation
- Good computer literacy
With ongoing opportunities for development and career progression across the business, this is more than just your next job — it’s an opportunity to build a career with a company that values its people and rewards initiative.
Life at Stratco includes
- Holistic Wellness & Mental Health Support
- 24/7 EAP to team members & family
- Flexible Working Arrangements
- Team Member Discounts
- Professional Development & Career Growth
- Competitive Remuneration
- Positive Workplace Culture & Inclusion
Our EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisioned, while redefining outdoor living and improving the lifestyles of our customers.
We’re committed to fostering a workplace where everyone can thrive, understanding that careers evolve alongside life. Whether you’re advancing, reskilling, caregiving, or redefining your next chapter, at Stratco, we build roles that grow with you.
At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
Internal Sales Coordinator employer: Stratco (Australia) Pty Limited
Stratco is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise as a Senior ERP Support & Optimization Analyst will be valued and impactful. Located in a dynamic environment, we offer competitive benefits, ongoing professional development opportunities, and a commitment to employee growth, ensuring you can thrive while contributing to our mission of enhancing business performance across various sectors.
Contact Details:
Stratco (Australia) Pty Limited Recruitment Team
