At a Glance
- Tasks: Help customers find their perfect storage solutions and provide top-notch service.
- Company: Join StoreLocal, a leading self-storage provider in Australia.
- Benefits: Flexible hours, career development, and health initiatives for work-life balance.
- Other info: Opportunity to gain a forklift licence and grow in a dynamic environment.
- Why this job: Make a real difference in customers' lives while advancing your career.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 31500 - 38500 $ per year.
Join us at StoreLocal Sunshine, VIC as a part-time Store Manager. In this highly engaging role, you will be responsible for providing exceptional customer service and expert advice to help our clients find the perfect storage solutions for their needs.
Key responsibilities
- Assist customers in person, over the phone and via digital channels to understand their storage requirements and recommend tailored solutions.
- Demonstrate and explain the features and benefits of our storage units and accessories to customers.
- Process bookings, rentals, and sales transactions accurately and efficiently.
- Maintain the cleanliness and organisation of the storage facility to provide a welcoming environment.
- Contribute to continuous improvement by providing feedback and ideas to enhance the customer experience.
About you
- Previous experience in a customer service or sales-focused role, ideally within the retail or storage industry.
- 1-2 years of customer service or sales experience very desirable.
- Strong communication and interpersonal skills with the ability to listen, empathise and provide exceptional service.
- Excellent problem-solving and decision-making skills to handle customer queries and concerns effectively.
- Basic numeracy skills and attention to detail to accurately process transactions and maintain records.
- Flexible and adaptable to work in a fast-paced, dynamic environment.
- Forklift licence desirable but not essential as we will pay for successful applicant to get their forklift licence.
- Australian work rights required for this position.
- Store management experience required for this Store Manager role.
About us
StoreLocal is a leading provider of self-storage solutions in Australia, with a growing network of convenient locations across the country. Our mission is to make storage easy and accessible for our customers, helping them to declutter, organise and protect their belongings. We are committed to delivering exceptional customer service and continuously improving our offering to meet the evolving needs of our communities.
Opportunity to develop your skills and advance your career through comprehensive training and development programmes. Range of health and wellbeing initiatives to support your overall work-life balance.
Assistant Store Manager in Melbourne employer: StoreLocal
At StoreLocal Sunshine, we pride ourselves on being an exceptional employer that values our team members and their growth. With a strong focus on customer service, we offer comprehensive training programmes and a supportive work culture that encourages personal development and career advancement. Located in the vibrant Sunshine area, our facility provides a welcoming environment where employees can thrive while enjoying a range of health and wellbeing initiatives to ensure a balanced work-life experience.
