Key responsibilities
Delivering exceptional, personalised customer service to clientele
Building relationships with customers and consignors
Driving sales and helping customers discover and style pieces from the collection
Supporting the day-to-day operation of the boutique
Undertaking store opening procedures as an authorised key holder, including security and alarm procedures
Assisting with the intake, preparation and presentation of designer consignment items
Supporting stock control, inventory management and comparative pricing research
Merchandising and maintaining a premium in-store presentation
Processing sales accurately and following store procedures
Supporting loss prevention and the security of high-value merchandise
About you
Minimum 2–3 years' fashion retail experience
Senior sales or luxury retail experience highly regarded
A genuine interest in designer and luxury fashion
Strong sales and customer service capability
Confidence working independently and taking responsibility for the store when required
Excellent communication and presentation skills
Ability to build genuine relationships with customers and consignors
Strong attention to detail, particularly when processing sales and handling high-value merchandise
Reliable, organised, proactive and trustworthy
Willingness to take ownership of maintaining store presentation and standards
About us
Stop Staring Boutique is a well-established designer consignment boutique in South Yarra, specialising in curated pre-loved luxury fashion including Chanel, Louis Vuitton, Gucci, Dior and Prada.
Opportunity to develop specialist knowledge of the luxury fashion resale and consignment market
Work hands-on with designer fashion from some of the world's leading luxury houses
Build relationships with high-value customers and consignors
Develop styling, merchandising and luxury selling capabilities
Learn more about the operational side of a specialist consignment business
Work closely with the owners of an established independent boutique
Be part of a growing and evolving business
Potential to develop well beyond senior retail sales with opportunities to take on greater operational and leadership responsibilities as the business grows
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