Import Operations Specialist - International Freight Forwarding
A stable Australian owned International Freight Forwarder with 30+ years in the market is seeking a seasoned Operations Specialist to service Import LCL/FCL/Airfreight customers. Located in SYD HO @ Taren Point.
- Opportunity to become Operations Supervisor!!!
- Company with strong employee retention!
ABOUT THE ROLE:
- Handle FCL / LCL / Airfreight import shipments from PO Placement and management through to delivery and billing.
- Manage customer accounts and build client relationships
- Ensure Customer satisfaction through effective and efficient responses to customer enquiries, issues, and concerns as well as develop new opportunities in different trade lanes, services.
- Ensure all customer details are maintained and kept up to date.
- Assist with some export operations
ABOUT YOU:
- 2+ years Import local Freight Forwarder experience
- 1+ years experience with Cargowise1 - including understanding of workflow (tasks /milestones) and edocs.
- Strong attention to detail
- Understanding of export operations
- Excellent communication and computer skills
- Adaptable
- Excellent Customer Service skills
- Relationship building skills.
- Ability to work independently and as part of a team.
WHAT'S IN IT FOR YOU:
- Supportive team and management
- Opportunities to grow
- Strong employee retention
- Work for a well-established and growing forwarder
- Competitive salary
- Small tight knit team
- Onsite parking
- Australian owned business
- Best in class ERP
To qualify for this role you must have current local experience within International Freight Forwarding and have full working rights in Australia!
Import Operations Specialist - International Freight Forwarding employer: Stone Freight Solutions
Join a well-established Australian owned International Freight Forwarder with over 30 years of experience, where you will be part of a supportive team that values employee retention and offers opportunities for growth, including the potential to advance to Operations Supervisor. Located in Taren Point, this role provides a competitive salary, work-from-home possibilities, and free onsite parking, making it an attractive workplace for those seeking a rewarding career in international freight forwarding.
