At a Glance
- Tasks: Lead our gym, inspire members, and drive membership growth in a vibrant fitness community.
- Company: Join Stepz Fitness, a premium facility with a fun and supportive culture.
- Benefits: Attractive pay, free gym membership, and perks, plus career progression opportunities.
- Other info: Dynamic environment with a focus on member experience and team collaboration.
- Why this job: Make a real impact in fitness while enjoying autonomy and creativity in your role.
- Qualifications: Experience in gym management or fitness sales, strong leadership, and customer service skills.
The predicted salary is between 59400 - 72600 $ per year.
Join our Stepz Fitness team at Townsville! We're seeking a dedicated leader to run our premium facility, drive membership growth, and build a club culture members love.
We combine 24/7 gym access with functional group training under one roof.
As Gym Manager, you'll lead a passionate team and inspire our members to achieve their best, with the autonomy to run the club your way.
Why Work With Us?
- Attractive remuneration package + performance-based incentive structure
- Free gym membership and associated perks
- A new facility with top-of-the-line equipment
- Full training provided, with the autonomy to run your club and make it your own
- Genuine career progression opportunities within a growing fitness brand: multi-site manager, area manager, club owner, etc.
- What You'll Be Doing
- Sales & Growth
- Lead from the front with tours, follow-ups, and lead conversion
- Build relationships with new members and support their growth and journey with us
- Drive membership growth and retention
- Team Leadership
- Lead, coach, and manage Personal Trainers, Group Instructors and staff
- Deliver and lead functional group training sessions where required
- Club Operations
- Manage day-to-day operations of a 24/7 club
- Run Group Training supported by Stepz TV
- Maintain high standards across member experience, cleanliness, and compliance
- Ensure the club is always tour-ready and KPI-focused
- Content & Socials
- Have fun creating a great member experience: share stories on social media and build
- engagement in club and online
- Get creative with regular photos and videos of the club and member achievements for Facebook and Instagram
What We're Looking For
- Proven experience as a Gym Manager, Assistant Manager, or Fitness Sales Manager preferred
- Strong background in sales, lead conversion, and customer service
- Confident team leader with high personal energy on the gym floor
- Self-motivated with the initiative to run a club autonomously
- Ability to work flexible hours, including some evenings or Saturdays
- Strong customer service, communication, and administrative skills
- Ability to work independently and as part of a team
Qualifications & Experience
- Certificate IV in Fitness (minimum)
- Current CPR/First Aid certification
- Prior experience in a 24-hour gym is a plus, but not required
Gym Manager | Fitness Club Manager | Stepz Fitness Townsville employer: Stepz Fitness
Stepz Fitness in Canterbury is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With a brand-new facility equipped with top-of-the-line equipment, you will enjoy a supportive environment that encourages autonomy while providing ongoing training opportunities. Join us to lead a passionate team, drive membership growth, and inspire our members to achieve their fitness goals, all while enjoying attractive remuneration and performance-based incentives.
