At a Glance
- Tasks: Assist customers with reservation inquiries and provide professional support remotely.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Flexible scheduling, ongoing training, and professional development opportunities.
- Other info: Enjoy varied responsibilities and access to educational resources.
- Why this job: Work remotely while honing your customer service and communication skills.
- Qualifications: Strong customer-service skills and attention to detail are essential.
The predicted salary is between 16.2 - 19.8 $ per hour.
We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.
Key Responsibilities
- Respond to reservation inquiries
- Research available options
- Gather customer preferences and information
- Assist with coordinating reservations
- Review reservation details for accuracy
- Provide confirmations and relevant information
- Assist with modifications and updates
- Communicate with providers when necessary
- Maintain organized reservation records
- Follow up regarding outstanding details
- Provide professional customer assistance
Qualifications
- Strong customer-service skills
- Excellent attention to detail
- Good written and verbal communication
- Strong organization
- Basic computer proficiency
- Comfortable researching online
- Ability to learn reservation systems
- Dependable and self-motivated
- Strong time-management skills
- Previous reservation experience is helpful but not required
Why Choose Us?
- Remote Environment: Provide reservation support remotely
- Flexible Scheduling: Organize your availability around customer needs
- Training Available: Learn reservation processes and systems
- Ongoing Support: Access educational resources and continued guidance
- Professional Development: Build customer service, research, organization, and communication skills
- Varied Responsibilities: Work with different customer requests and reservation needs
Positive Behaviour Support Practitioner (Pbs) in Newcastle employer: Steppr Pty Ltd
Steppr is an exceptional employer for Positive Behaviour Support Practitioners, offering a flexible contracting model that allows you to manage your own caseload while receiving robust administrative support. With competitive rates of $150 per hour and the ability to work within your local community, Steppr fosters a supportive work culture that prioritises professional growth and meaningful client connections, making it an ideal choice for practitioners seeking rewarding employment opportunities across Australia.
