Stem Media is a Sydney-based broadcast and media technology company providing Saga and Mimir in the APAC and Oceania region. The Customer Support Engineer will deliver technical support to clients across Australia and New Zealand, addressing complex issues and ensuring smooth operation of Fonn Group products.
You will work closely with product teams, deliver client training, and help improve documentation and best practices to enhance customer satisfaction and product adoption.
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APAC Cloud Broadcast Support Engineer in Sydney employer: Stem Media PTY LTD
Stem Media PTY LTD offers a dynamic work environment focused on client satisfaction and technical excellence. Employees have the opportunity to engage directly with clients, influencing product development and enhancing their skills through training sessions. The company fosters a culture of continuous improvement and collaboration, making it an attractive place for professionals in the ICT support field.