At a Glance
- Tasks: Manage customer enquiries and coordinate orders in the steel industry.
- Company: Leading Australian manufacturer of steel building products.
- Benefits: Competitive salary, flexible work options, and professional development.
- Other info: Opportunity for career growth in a safety-focused environment.
- Why this job: Join a collaborative team and make a real impact in customer service.
- Qualifications: Strong communication skills and ability to learn new IT systems.
The predicted salary is between 36000 - 44000 $ per year.
Be part of a team that delivers exceptional service and innovative solutions in the steel industry.
Our client, a leading manufacturer of Australian steel building products, is seeking a Customer Service Representative to join their Archerfield-based Customer Service Team.
In this role, you'll manage customer enquiries, coordinate orders, and ensure smooth logistics across a range of commercial and residential projects.
- What's On Offer
- Competitive salary package
- Onsite role in Archerfield with flexible work options
- Professional development and career growth opportunities
- Work in a collaborative, safety-focused team environment
The Role
- As a Customer Service Representative, You Will
- Manage customer interactions via phone, email, and face-to-face
- Prepare and enter customer orders into internal systems
- Collaborate with marketing, warehouse, and sales teams to meet or exceed customer expectations
- Coordinate end-to-end logistics, ensuring compliance with regulations
- Maintain strong relationships with internal and external stakeholders to improve service efficiency
About You
- You'll Thrive In This Role If You
- Demonstrate strong customer focus with excellent communication and negotiation skills
- Can quickly learn new IT systems and manage multiple tasks simultaneously
- Take a proactive approach to building constructive relationships
- Are committed to your own safety and wellbeing, as well as that of your colleagues
- Have high attention to detail and a solution-oriented mindset
Why Join?
This is an opportunity to grow within a company that values innovation, sustainability, and community.
You'll be supported by a team-focused culture where every contribution matters.
Customer Service Representative in Brisbane employer: Stellar Recruitment
Stellar Maintenance is an exceptional employer, offering long-term roles for HD Mechanics and Fitters in the thriving mining sector of Western Australia. With a strong commitment to employee growth, we provide ongoing training and development opportunities, alongside a supportive work culture that values teamwork and safety. Our competitive benefits package and focus on work-life balance make us an attractive choice for those seeking meaningful and rewarding employment in a dynamic industry.
