Customer Experience & Operations Specialist in Dandenong

Customer Experience & Operations Specialist in Dandenong

Dandenong Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Own customer and operational matters, resolve issues, and process online orders.
  • Company: Join Stefani Australasia, a growing Australian business in Dandenong South.
  • Benefits: Gain valuable experience in customer service and e-commerce.
  • Other info: Dynamic role with opportunities for growth in a supportive team.
  • Why this job: Make a real difference in customer experience while developing your skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 49500 - 60500 $ per year.

Stefani Australasia in Dandenong South is seeking a Customer Experience & Operations Coordinator to own customer and operational matters, resolve product and delivery issues, process online orders, and support day-to-day office operations.

You will coordinate warranty claims, liaise with freight companies, retailers, suppliers and internal teams, and help identify recurring issues.

The role combines customer service, e-commerce and administration in a growing Australian business.

Customer Experience & Operations Specialist in Dandenong employer: Stefani Australasia

Stefani Australasia is an excellent employer, offering a dynamic work environment in Melbourne where you can thrive in a hands-on role that combines sourcing, imports, and logistics. With a strong focus on employee growth and development, we provide opportunities to engage directly with overseas suppliers, negotiate commercial outcomes, and contribute to new product development. Our inclusive culture values diverse backgrounds and encourages collaboration, making it a rewarding place to build your career.

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Contact Details:

Stefani Australasia Recruitment Team

We think you need these skills to ace Customer Experience & Operations Specialist in Dandenong

Customer Service
Operational Coordination
Problem Resolution
Order Processing
Warranty Claims Management
Communication Skills
E-commerce Knowledge