Steadfast Group in Melbourne seeks a Desktop Support Analyst to join our Technology team. As a senior member of the Service Desk, you will provide Level 1 and 2 technical support for end-user devices, Microsoft 365, Exchange Online, and Intune, and manage incidents via our IT ticketing system.
You will deploy and support endpoint devices and act as an escalation point while promoting security best practices.
Senior Desktop Support Analyst | Hybrid IT Helpdesk Lead in Melbourne employer: Steadfast Group
At Prevail, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and collaboration. Our commitment to employee development is evident through structured mentoring, tuition support, and pathways to professional accreditation, all while ensuring a healthy work-life balance with hybrid working options and wellness programs. Join us in shaping the future of specialist underwriting in a supportive environment where your contributions are valued and your career can flourish.
