At a Glance
- Tasks: Be the friendly face welcoming guests and managing check-ins at our stunning properties.
- Company: Stay Yeppoon, a local team dedicated to exceptional customer service.
- Benefits: Full-time role with staff accommodation discounts and a supportive team.
- Other info: Work near beautiful beaches and enjoy a variety of tasks across four properties.
- Why this job: Join us for a dynamic role where no two days are the same!
- Qualifications: Customer service experience and a positive attitude are key.
The predicted salary is between 47250 - 57750 $ per year.
You'll be the first point of contact for our guests and owners, working across all four properties as rostered.
No two days are quite the same, and you'll get to know each property and its team.
Key responsibilities
- Welcoming guests and handling check-ins and check-outs
- Answering phone, email and walk-in enquiries
- Working with our reservations team to assist with bookings and booking payments
- Coordinating with housekeeping and maintenance so rooms are ready on time
- Recommending local attractions, dining and tours
- Handling guest feedback and resolving issues calmly and professionally
- General admin to keep the front office running smoothly
About you
- Previous reception, front office or customer service experience (accommodation or hospitality is a bonus)
- A warm, positive manner with guests and colleagues
- Well organised, reliable and able to juggle several tasks at once
- Confident with computers; experience with REI Cloud or another property management system is a plus
- Flexible and happy to work across all four properties
- Available for a rotating roster including weekends and public holidays
- Current driver's licence and own reliable vehicle
About us
- Stay Yeppoon manages holiday accommodation across four properties on the
- Capricorn
Coast: Salt Apartments, Echelon Apartments, Beaches on Lamermoor and Rosslyn Bay Resort.
We're a local, hands-on team dedicated to giving every guest exceptional customer service and quality accommodation, so their stay is relaxed, easy and memorable from arrival to departure.
- Full-time, ongoing position
- Hospitality Industry Award
- Variety of working across four great properties
- A supportive, close-knit local team
- Staff accommodation discounts at a number of Dreamtime Properties
- Work a short stroll from some of the best beaches in Central Queensland
- #J-18808-Ljbffr
Stay Yeppoon Full Time Receptionist employer: Stay Yeppoon
Stay Yeppoon is an exceptional employer that values a friendly and supportive work culture, making it an ideal place for those passionate about hospitality. Located along the stunning Capricorn Coast, employees enjoy a vibrant environment with opportunities for personal growth and development, as well as the chance to engage with guests from around the world. With a focus on teamwork and community, working at Stay Yeppoon means being part of a dedicated team that strives to create memorable experiences for every visitor.
