At a Glance
- Tasks: Manage member accounts and build strong relationships to enhance performance and satisfaction.
- Company: StateCover, a trusted insurer for local government in NSW.
- Benefits: Competitive salary, hybrid work options, training, and career progression.
- Other info: Join an inclusive workplace focused on your career growth.
- Why this job: Make a real impact while collaborating with a supportive team.
- Qualifications: Experience in workers compensation and account management skills required.
The predicted salary is between 82800 - 101200 $ per year.
StateCover's purpose is to keep people safe, well and working. A SIRA licensed specialised insurer, we deliver workers compensation insurance solutions exclusively for local Government in NSW. As a Mutual, we work differently. We're trusted partners to our Members (insured local councils), collaborating closely to protect their workforce and minimise the impact of workplace injuries.
The opportunity involves using your workers compensation knowledge, relationship building and collaboration skills to make a difference. Working as part of our Member Services Team, you will strategically manage a Member portfolio across NSW to support both performance and service satisfaction. You will enjoy diverse challenges, from performance analysis to training presentation; no two days are the same.
Your story includes previous workers compensation experience and demonstrated account management skills. You enjoy working as part of a high performing team and have a natural ability to build relationships and collaborative working partnerships easily, including at an executive level. You possess strong analytical and communication skills, superior time management skills with an ability to prioritise under pressure. Most importantly, you have a genuine passion for people and are energised by meeting with your Members, listening, building understanding and working collaboratively to support performance.
Why us? We seek to provide our people a career, not just a job. When you join us, you'll have access to training and development opportunities, a wide range of benefits, reward and recognition programs, plus a competitive salary package. We also offer hybrid working arrangements, career progression and a chance to work with an inclusive, supportive team where you are set up to succeed.
Please note: Applicants must have permanent work rights in Australia and a current NSW drivers' licence. All applications are treated with strict confidentiality. StateCover is committed to building an inclusive and diverse workplace. We welcome applications from all candidates who meet the needs of this role. Only shortlisted candidates will be contacted. Background screening including reference checks and police checks will be required for successful applicants.
Member Relations & Account Manager in Sydney employer: StateCover
StateCover is an exceptional employer that prioritises the growth and well-being of its employees, offering a career path rather than just a job. With access to extensive training and development opportunities, a competitive salary package, and a supportive work culture, employees can thrive in their roles while making a meaningful impact on local councils across NSW. The inclusive environment fosters collaboration and innovation, ensuring that every team member feels valued and empowered to succeed.
