State Library Victoria is seeking an ICT Service Desk Officer for an onsite role in Melbourne. You will deliver crucial first-level technical assistance and support staff and service users while coordinating with second-level teams as needed.
The role involves assisting with Windows 10, Microsoft 365, and SaaS deployments, software updates, and device replacement, ensuring timely issue resolution and SLA adherence in a Microsoft 365 environment.
Onsite ICT Service Desk Officer – Library IT Support in Melbourne employer: State Library Victoria
At State Library Victoria, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Digital Engagement Producer in the heart of Melbourne, you'll have the opportunity to engage with diverse communities while contributing to innovative digital projects that shape the future of libraries. We offer competitive salaries, professional development opportunities, and a commitment to accessibility and inclusivity, making it a rewarding place to grow your career.
