State Library Victoria in Melbourne is seeking an ICT Service Desk Officer for an onsite, full-time fixed-term role to April 2027. You will provide first- and second-level IT support for staff and users in a Microsoft 365 environment.
Reporting to the Manager - IT Operations, you will troubleshoot Level 1 and 2 issues, assist with software updates and device replacements, and log progress to meet service levels.
Melbourne ICT Service Desk: 1st/2nd Line Support employer: State Library of Victoria
State Library Victoria is an exceptional employer, offering a collaborative work culture that values innovation and professional growth. Located in the heart of Melbourne, employees benefit from a vibrant environment that fosters creativity and engagement, alongside opportunities for skill development in digital preservation practices. With a commitment to safeguarding cultural heritage, working here means contributing to meaningful projects that have a lasting impact on the community.
