At a Glance
- Tasks: Transform data into insights that boost engagement and enhance customer experiences.
- Company: Join the State Library of NSW, a hub for knowledge and innovation.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic and impactful role.
- Why this job: Make a real difference in how people connect with information and culture.
- Qualifications: Experience in CRM analytics and a passion for audience engagement.
The predicted salary is between 72000 - 88000 $ per year.
The State Library of NSW is seeking a CRM Insights and Engagement Specialist to transform customer and stakeholder data into actionable insights that drive engagement, retention, acquisition and customer experience outcomes.
Reporting within the Experience and Engagement Division, you will maximise the value of our CRM platform and partner with multiple teams across the Library. You will analyze engagement trends, develop audience intelligence, deliver reporting and dashboards.
CRM Insights & Engagement Strategist in Sydney employer: State Library of NSW
The State Library of New South Wales is an exceptional employer, offering a competitive remuneration package and a supportive work culture that values integrity and collaboration. As a Financial Accountant, you will have the opportunity to contribute to meaningful financial governance while enjoying professional growth through continuous improvement initiatives and a commitment to employee development. Located in the heart of Sydney, the library provides a unique environment where your skills can make a significant impact on the community and future generations.
