Senior Review Officer

Senior Review Officer

Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage complex fine reviews and support your team with expert advice.
  • Company: Department of Justice and Community Safety, committed to making Victoria safer.
  • Benefits: Competitive salary, ongoing roles, and opportunities for professional growth.
  • Other info: Diverse and inclusive workplace, with a focus on child safety and wellbeing.
  • Why this job: Make a real difference in the community while developing your skills.
  • Qualifications: Relevant degree or experience, strong knowledge of fines law, and excellent people skills.

The predicted salary is between 58500 - 71500 $ per year.

Location: Melbourne - CBD and Inner Metro suburbs

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Manage complex fine review cases and help staff make sound decisions.

  • Provide expert advice, check work and guide others.
  • Help improve services that affect people across Victoria.

You will build your skills while supporting a team with meaningful work.

2 x Ongoing full-time roles earning $100,894 - $114,476 per year, plus super.

About us: ESS forms part of Civil and Enforcement Services (CES) which sits within the Justice Services and Regulation division. In addition to its core responsibilities, ESS manages a range of social justice initiatives aimed at supporting vulnerable individuals who are impacted by infringement or court fines.

What you will do:

  • Manage a complex portfolio of review files and make timely decisions.
  • Provide specialist advice on technical matters and help staff resolve difficult issues.
  • Investigate complaints, escalated queries and other correspondence, then provide clear responses.
  • Check Review Officer work through quality assurance and give useful feedback.
  • Support staff through mentoring, training and practical guidance while helping improve team processes.

About you: A relevant tertiary degree or equivalent qualification and/or experience is desirable. You should also have strong knowledge of fines law and related processes.

You should also have:

  • Technical knowledge of the Fines Reform Act 2014 or similar legislation.
  • Strong IT skills, including Microsoft Office and relevant systems.
  • Resilience and adaptability, with the confidence to give clear advice and respond to change.
  • Critical thinking and people skills, with a focus on inclusion, service and helping others grow.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

IMPORTANT INFORMATION: Child safety statement of commitment. The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Wednesday 26 August.

Senior Review Officer employer: State Government of Victoria, Australia

Viewbank College is an exceptional employer, offering a supportive and inclusive work environment that prioritises professional growth and collaboration among staff. Located in the vibrant City of Banyule, the College fosters a strong sense of community and respect for diversity, while providing access to outstanding facilities and resources that enhance teaching and learning experiences. With a commitment to high-quality education and a focus on student wellbeing, teachers at Viewbank College can expect meaningful engagement and opportunities to make a significant impact on students' lives.

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Contact Details:

State Government of Victoria, Australia Recruitment Team

We think you need these skills to ace Senior Review Officer

Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Flexibility
Compassion