STARTEK is recruiting Customer Support Consultants for a major Australian retailer in electronics and appliances. The role covers handling faults, repairs, warranties and service inquiries, guiding customers from case initiation to resolution.
Initial training is in-office, with six weeks in attendance, followed by a hybrid model requiring one day in-office per week. The position offers fixed-term contracts to June 2027 and casual contracts, with rosters including weekdays and Saturdays.
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Hybrid Customer Support Consultant: Case Management in Melbourne employer: STARTEK
Startek is an exceptional employer located in the vibrant Docklands area of Melbourne, offering a supportive work culture that prioritises employee growth and development. With comprehensive training programs and a hybrid work model, employees enjoy a balanced work-life dynamic while being part of a team that values quality and customer care. Join us to be part of a company that not only invests in your professional journey but also fosters a collaborative and engaging environment.
