Join a vibrant, guest‐focused team at the Peppermill Inn - a popular Shepparton destination known for its spacious rooms, thriving bistro and bar, large outdoor pool, leafy grounds, and welcoming country atmosphere. If you're someone who takes pride in great service and loves working in a busy, well‐resourced venue with fantastic facilities, this is the perfect place to grow your career.
We are seeking an experienced Manager to take care of the day to day operations of the accommodation side of the business. Someone who will bringenergy, professionalism and service excellence which will surpass our guest's expectations.
Applicants must be versatile and engage in all facets of the business, including:
- demonstrated management skills and previous experience in a similar role;
- exceptional customer service skills, working in Hotel Reception as first point of guest contact;
- manage reservations, room allocations, and front‐office workflows using RMS with confidence and accuracy;
- strong computer skills and the ability to communicate well with online booking agencies;
- ability to work closely with Accounts and the finance team;
- personable, friendly, approachable understanding to staff and guests;
- strong work ethic, performing well under pressure;
- think creatively and proactively — bring fresh ideas, initiatives, and improvements that enhance guest experience and operational efficiency;
- fast learner with the ability to adapt to set current workplace procedures and tasks;
- Identify opportunities to streamline processes, improve communication, and strengthen the motel's reputation in the Shepparton market;
- Handle issues with calm problem‐solving, practical judgement, and a willingness to step in wherever needed.
Education:
- Certificate or diploma in hospitality and tourism highly desirable
- Marketing and Advertising qualifications highly desirable
- Food safety supervisor advantageous
- Barista qualifications advantageous
Reporting directly to the venue manager, you will oversee and manage all facets of the day to day operation.
This is a fantastic opportunity for anyone passionate about hospitality and growing small business whilst working for a great company with supportive staff.
Applicants must possess the unrestricted ability to work and live in Australia.
Accommodation Manager in Shepparton employer: Starpro Pty Ltd
The Drouin Family Hotel is an exceptional employer that fosters a supportive and family-friendly work environment, perfect for those looking to advance their culinary careers. Located in the heart of Drouin, just 100kms from Melbourne, we offer a balanced work-life schedule with shifts over 4 ½ days, allowing our Head Chef to thrive both professionally and personally. With a strong emphasis on employee input and growth opportunities, we are dedicated to maintaining high standards in food quality and customer service, making it a rewarding place to work.
