At a Glance
- Tasks: Lead daily operations in a vibrant hospitality venue and ensure top-notch customer service.
- Company: Join a respected venue known for its warm culture and exceptional service.
- Benefits: Flexible hours, supportive team, and short-term accommodation available.
- Other info: Ideal for those who thrive in fast-paced settings and love working with people.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in management, strong leadership skills, and a passion for hospitality.
The predicted salary is between 49500 - 60500 $ per year.
Reporting to the Venue Manager, you will have a proven operational knowledge of the day to day operations of Gaming, TAB and Food & Beverage - both Back of house & Front of House.
The ideal candidate will have a strong customer service focus who can deliver high customer expectations.
You will also be a capable leader who knows how to get the best from our staff base andbuilding trusted relationships and mutual respect with your team mates.
We have a professional and respectful working culture and pride ourselves on understanding, warmth and exceptional service, along with excellent food and beverages and are looking for someone who can contribute to the continued success of the venue.
The successful candidate for this role will be one who thrives in a fast paced environment and who has a passion for hospitality.
You are calm, creative and collaborative, and a self-motivator who will encourage a high energy workplace and positivity amongst our staff.
Join a company where you will be valued; both financially and in being recognised and rewarded for your efforts.
About the role
Reporting to the Venue Manager you will assist in the daily operations of the hotel including:
- Manager on duty for the venue including day to day operations;
- Be willing to go the extra mile to help drive customer satisfaction and maintain high levels of customer service;
- Assisting and development staff whilst maintaining a positive working culture within the venue;
- Ensuringhotel polices and systems are maintained;
- Ability to work flexible hours including nights, weekends, and public holidays;
Ideally you will have
- Gaming experience.
- A career minded outlook with strong leadership skills;
- Previous experience in a management or senior role, with the ability to run a team;
- Confidence in working within a fast-paced, high volume environment whilst providing excellent customer service;
- Strong food and beverage knowledge;
- RSA, RSG (Gaming licence)
What's in it for you?
- Flexibility in working hours. Nights, weekends and public holidays are available.
- A professional and respectful working culture with a supportive team;
- Short term accommodation can be provided while on shift if required.
Applicants must possess the unrestricted ability to work and live in Australia on a permanent basis.
Casual Duty Manager in Mount Morgan employer: Starpro Pty Ltd
The Drouin Family Hotel is an exceptional employer that fosters a supportive and family-friendly work environment, perfect for those looking to advance their culinary careers. Located in the heart of Drouin, just 100kms from Melbourne, we offer a balanced work-life schedule with shifts over 4 ½ days, allowing our Head Chef to thrive both professionally and personally. With a strong emphasis on employee input and growth opportunities, we are dedicated to maintaining high standards in food quality and customer service, making it a rewarding place to work.
