At a Glance
- Tasks: Coordinate unforgettable experiences for families and support children through their wishes.
- Company: Join Starlight, a passionate team dedicated to making a difference.
- Benefits: Part-time role with flexible hours and a supportive work environment.
- Other info: Diverse candidates encouraged to apply; inclusive workplace committed to equity.
- Why this job: Make a real impact in children's lives while building strong relationships.
- Qualifications: Experience in health services or social work, with a focus on family support.
The predicted salary is between 49500 - 60500 $ per year.
About the Role
As a Family Relationship Coordinator, you’ll play a vital role in our Wishgranting Program, serving as the main point of contact for families, helping to bring wishes to life alongside a passionate and dedicated team.
Building strong relationships with families and helping deliver unforgettable Starlight experiences will be your day-to-day!
You’ll work closely with health professionals, our Wish Experience team, and other parts of the org to make sure every child and young person feels seen, supported, and celebrated.
From welcoming families into the program to coordinating Box Office activities and seeing the wishes through, you’ll be there every step of the way.
This role is a part‑time ( 4 days a week) 12‑month contract.
About you
You’ve worked in health, welfare or community settings and understand the importance of professional boundaries and trauma‑informed care.
You’re someone who builds strong, respectful relationships and knows how to support families through challenging times.
You’re confident navigating sensitive conversations, and you bring empathy, resilience and professionalism to everything you do.
We’re looking for someone who has
- A qualification or solid experience in health services, social work, welfare, or a related field.
- Experience working directly with families, ideally supporting children or young people.
- A strong understanding of family‑centred care and how to advocate for what’s best for each family.
- Confidence using systems and databases—every conversation and detail is tracked in our CRM, so being tech‑savvy is key.
- A collaborative approach and willingness to work across teams to make things happen.
We seek candidates from diverse backgrounds who will bring rich experience and perspective to the team, which we know will enhance our creativity and collective intelligence.
Our aim is for Starlight to reflect the broader community and we encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people with diverse abilities and those who are mature aged or just starting out in their careers.
We are committed to positive employment experiences in an environment where everyone is included, respected, safe and treated fairly, so you can be your best and true self every day.
If we can make accommodations to our recruitment process to better enable you to shine, please include this in your application.
For more information on Starlight’s commitment to Diversity, Equity & Inclusion, please visit our website.
Here you will also find Starlight's vision for Reconciliation and our current Stretch Reconciliation Action Plan (RAP).
Successful applicants will undertake a Working With Children Check and a National Police Check as they join the team and throughout their Starlight career.
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Family Relationship Coordinator employer: Starlight Children's Foundation Australia
Starlight is an exceptional employer dedicated to enhancing the lives of seriously ill children and their families through creativity and connection. Working as a Livewire Facilitator at Perth Children’s Hospital offers a unique opportunity to engage with young people in a supportive environment that prioritises inclusivity, safety, and personal growth. With a strong commitment to diversity and a culture that values every individual, Starlight fosters meaningful employment experiences where you can truly make a difference.
Contact Details:
Starlight Children's Foundation Australia Recruitment Team
