At a Glance
- Tasks: Lead daily operations and create unforgettable customer experiences in a vibrant team.
- Company: Join Central Queensland Hotels, part of Queensland’s largest independent hotel group.
- Benefits: Be part of a supportive culture with opportunities for growth and development.
- Other info: Ideal for those who thrive under pressure and love creating memorable experiences.
- Why this job: Make a real impact in hospitality while working in a fun, fast-paced environment.
- Qualifications: Must have RMLV & Approved Manager’s License and previous leadership experience.
The predicted salary is between 49500 - 60500 $ per year.
Central Queensland Hotels proudly stand part of the Star Group – Queensland’s largest independent hotel and pub business. We do things a little differently here. If you like to zig while others zag, you might be just who we’re looking for to join our vibrant, fast-paced team. As we continue to grow and evolve, we're on the lookout for a passionate and experienced Duty Manager to take the lead in supporting day-to-day operations and delivering unforgettable customer experiences.
What You’ll Be Doing:
- Supporting the Management Team in all aspects of venue operations
- Leading by example to create a positive, motivated team culture
- Ensuring exceptional customer service across all areas
- Contributing to staff training and development
- Overseeing compliance with licensing, RSA and venue policies
What We’re Looking For:
- Current RMLV & Approved Manager’s License (essential)
- Previous experience in a similar hospitality leadership role
- A true team player with a “hands-on” attitude
- A passion for customer service and creating memorable experiences
- Strong multitasking skills and the ability to stay calm under pressure
- Availability to work nights, weekends, and public holidays
- Highly motivated, reliable, and ready to hit the ground running
Why Join Us?
At Hotel West End Townsville, we believe hospitality is all about heart – making people feel welcome, valued, and part of something special. We’re big on culture, big on service, and even bigger on supporting our people.
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