Front Office Manager - Rydges Gold Coast Airport
Front Office Manager – Rydges Gold Coast Airport
Rydges Gold Coast Airport sits proudly within the Star Group portfolio, Queensland's largest independent hotel and pub business, where we like to do things a little differently. If you like to Zig while others Zag, you might be the perfect fit for our vibrant hotel family!
With the ongoing growth of our team and business, we are on the lookout for a full-time Front Office Manager to join our team.
Why the Gold Coast? Why Rydges Gold Coast Airport?
Nestled in one of Australia's most iconic coastal destinations, Rydges Gold Coast Airport isn't just a workplace – it's a lifestyle. Think golden beaches, world-class surf and a buzzing hospitality scene that blends relaxation with energy. Whether you're catching a sunrise before work or winding down after a shift, the Gold Coast offers the perfect balance of work and play.
About the Role
As Front Office Manager, you will lead, motivate and develop the Front Office team to consistently deliver outstanding guest experiences. You will oversee the daily operations of the Front Office, ensuring seamless coordination with other departments and creating a positive, supportive team environment built on trust and collaboration.
You will also provide leadership and support to our Reservations Team, ensuring reservations are managed efficiently, enquiries are handled professionally, and booking processes contribute to a seamless guest journey from the moment a reservation is made through to check-in.
We're looking for someone who lives and breathes hospitality – a guest-focused, service-driven individual who goes above and beyond to create memorable experiences. You're naturally curious, proactive and always looking for ways to improve guest satisfaction and operational performance.
With a creative mindset and the ability to juggle multiple priorities, you bring fresh ideas to the table. Your strong interpersonal skills allow you to build genuine connections with both guests and colleagues.
Experience is great, but personality is what truly matters – so don't hold back from applying!
What's in It for You?
- A supportive and friendly work environment
- Training and career development opportunities
- Food and beverage discounts
- Opportunities to grow within Queensland's largest independent hotel and pub business
Front Office Manager - Rydges Gold Coast Airport employer: Star Group Management
Hotel Pacific, as part of the esteemed Star Group, is an exceptional employer that prioritises a vibrant work culture and employee growth. Located on the stunning Gold Coast, we offer competitive benefits, ongoing training, and opportunities for career advancement in a dynamic hospitality environment, making it an ideal place for passionate individuals to thrive and make a meaningful impact.
