At a Glance
- Tasks: Be the friendly face of our office, handling calls, emails, and visitor enquiries.
- Company: Join a supportive team in the disability and community services sector.
- Benefits: On-the-job training, variety in tasks, and a chance to make a difference.
- Other info: Perfect for those looking to kickstart their career in administration.
- Why this job: Gain valuable experience while helping others in a dynamic environment.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 20.7 - 25.3 $ per hour.
As our Administration Assistant / Receptionist, you will be one of the first points of contact for enquiries and visitors.
You will handle reception duties, answer incoming phone calls, manage emails, maintain CRM data and electronic records, book and manage appointments, and support the administration team with day-to-day office tasks.
Key responsibilities
- Reception duties and welcoming visitors to the office
- Answering incoming phone calls in a professional and friendly manner
- Handling general phone enquiries and directing or transferring calls to the appropriate person
- Monitoring and responding to general emails
- Forwarding and allocating emails and enquiries to the appropriate person or department
- Taking accurate messages and ensuring they are passed on promptly
- CRM data entry and ongoing database maintenance
- Creating, updating and maintaining accurate electronic records
- Uploading and filing documents within the CRM and internal systems
- Booking and managing appointments
About you
- Has good communication and customer service skills
- Is confident handling telephone calls and emails
- Can communicate professionally with people and external stakeholders
- Has strong attention to detail
- Is organised and able to manage multiple tasks
- Has good computer and data-entry skills
- Is comfortable learning and using CRM systems
- Has experience with Microsoft Office, including Word, Outlook and Excel
- Can work independently as well as part of a team
- Is reliable, punctual and professional
- Supportive and friendly team environment
- On-the-job training
- Variety in day-to-day work
- Opportunity to gain experience within the disability and community services sector
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Administration Assistant / Receptionist employer: Star Community Care
Join our supportive and friendly team as an Administration Assistant / Receptionist, where you will be a vital first point of contact for visitors and enquiries. We offer on-the-job training and a variety of tasks that provide valuable experience in the disability and community services sector, fostering both personal and professional growth. Located in a vibrant community, we pride ourselves on our commitment to employee development and a positive work culture that values teamwork and communication.
