At a Glance
- Tasks: Enhance customer journeys using human-centred design and collaborate with users and stakeholders.
- Company: Standards Australia, a leader in improving customer experiences.
- Benefits: Flexible work environment, professional development opportunities, and a supportive team culture.
- Other info: Join a dynamic team focused on innovation and customer satisfaction.
- Why this job: Make a real difference by transforming services and interactions for customers.
- Qualifications: Experience in customer experience design and strong collaboration skills.
The predicted salary is between 135000 - 165000 $ per year.
Standards Australia seeks a customer experience professional to improve end-to-end customer journeys using human-centred design.
You will research needs, map current and future journeys, and translate insights into practical service improvements through testing with users and stakeholders.
The role emphasizes collaboration, workshops, and evidence-based recommendations to drive transformation across services and interactions.
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Customer Experience & Service Design Specialist in Sydney employer: Standards Australia
Standards Australia is an exceptional employer, recognised as an Employer of Choice for two consecutive years, reflecting our commitment to a culture of excellence and employee wellbeing. We offer flexible working arrangements, career growth opportunities, and a supportive environment that values diversity and inclusion, making it an ideal place for professionals looking to make a meaningful impact in the eCommerce space while contributing to the betterment of Australian communities.
