Standards Australia in Australia is seeking a Technical Support Analyst to join the Service Desk. You will deliver 1st and 2nd line IT support to employees and vendors, covering hardware, software, and SaaS apps, with a strong focus on customer service.
The role requires at least five years' experience, on-site presence three days a week, and collaboration across IT teams and vendors to resolve issues quickly and maintain service levels.
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Senior IT Service Desk Analyst β Onsite Support Lead employer: Standards Australia
Standards Australia is an exceptional employer, recognised as an Employer of Choice for two consecutive years, reflecting our commitment to a culture of excellence and employee wellbeing. We offer flexible working arrangements, career growth opportunities, and a supportive environment that values diversity and inclusion, making it an ideal place for professionals looking to make a meaningful impact in the eCommerce space while contributing to the betterment of Australian communities.