Strategy
- To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches.
Business
- To generate business through cross selling banking products to customers transacting at counters.
- To ensure that the highest standard of service is provided to customers at all times.
- To maintain cordial relationship with existing and new customers.
- To support BOSM to deliver high quality service to our customers and identify sales opportunities to maximize new business acquisition
Processes
- To handle deposit/withdrawal transactions and provide other banking services at counters with required licence*.
- To handle a/c opening request and ensure comply with KYC and CDD policy with required licence*.
- To ensure that cash in the teller's cash till is balanced to on-line cash book and all the customer transactions are correctly posted.
- To post all general ledger entries and ensure the books of the branch are balanced.
- To update customers record to computer system and assist in general filing of bank record at branch.
Risk Management
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
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TELLER in Tewantin employer: Standard Chartered
Standard Chartered is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the financial services sector. Located in Australia, employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to diversity and inclusion, making it a rewarding place to grow your career while leading impactful initiatives in the banking and broker-dealer space.
