Solar & Battery Installation Scheduler in Sydney

Stag Electrical Solar And Refrigeration – Sydney CBD NSW

Stag Electrical | Australia-Based | Remote | Full-Time Hours

Stag Electrical is looking for an experienced Installation Scheduler to coordinate solar and battery installations across multiple Australian states.

We're an established, growing solar and battery installation business with a large network of installation contractors.

We need someone who is highly organised, communicates confidently with customers and contractors, and takes ownership of getting installations booked and ready to proceed.

Previous experience scheduling installations in the solar, electrical or trades industry is essential.

About the role

You’ll be responsible for coordinating installations from the point a job is ready for scheduling through to the confirmed installation date.

This is a busy, hands-on coordination role requiring strong communication, attention to detail and consistent follow-through.

Key responsibilities

Installation scheduling

• Coordinate installation dates between customers and our network of contractors across Australia.

• Contact contractors to confirm availability and allocate suitable installation dates.

• Communicate with customers by phone, SMS and email to arrange and confirm installations.

• Manage scheduling changes, cancellations and contractor availability issues.

• Follow up outstanding responses to keep installations moving.

• Identify scheduling problems early and elevate issues requiring management assistance.

Job‑specific materials ordering

• Review the materials required for each scheduled installation.

• Raise and manage purchase orders for materials required for individual jobs.

• Coordinate materials supplied directly to jobs or allocated from existing warehouse stock.

• Confirm material availability and delivery arrangements before installation.

• Liaise with suppliers and warehouses to ensure materials are ready when required.

• Identify and escalates shortages, incorrect equipment or delivery delays.

Job coordination and administration

• Maintain accurate installation dates, job notes, contractor details and material orders in Simpro, Monday.com and other company systems.

• Ensure customers and contractors receive the information they need before installation.

• Monitor upcoming installations and follow up outstanding confirmations.

• Work with our technical, inventory and customer service teams to resolve issues.

• Maintain clear records so other team members can easily understand the status of each job.

About you

• Has proven experience coordinating installations, preferably in solar and battery systems.

• Is highly organised and comfortable managing multiple jobs simultaneously.

• Communicates confidently and professionally with customers, installers and suppliers.

• Is proactive about following up rather than waiting for someone to chase them.

• Can work independently and consistently during agreed working hours.

• Takes responsibility for completing tasks and maintaining accurate records.

• Is comfortable working across multiple systems and managing a high volume of communications.

• Can identify problems, prioritise urgent issues and escalating appropriately.

Experience with Simpro, Monday.com or similar job management systems would be highly regarded.

Knowledge of solar and battery equipment, installation processes and electrical contracting would be an advantage.

What we offer

• Remote work with an established Australian solar and battery business.

• A busy, established installation pipeline.

• An experienced team of electrical, technical and operational staff.

• Established contractor and supplier relationships.

• Modern systems and ongoing investment in process improvement and automation.

• Competitive remuneration based on experience.

#J-18808-Ljbffr