At a Glance
- Tasks: Manage elective surgery waiting lists and provide administrative support to ensure patient readiness.
- Company: Join one of Australia's leading hospital groups in a supportive environment.
- Benefits: Enjoy salary packaging, wellbeing initiatives, and professional development opportunities.
- Other info: Work in vibrant Fitzroy, close to cafes and public transport, with a focus on work/life balance.
- Why this job: Make a real difference in patient care while gaining valuable healthcare experience.
- Qualifications: Experience in healthcare administration and proficiency in patient management systems.
The predicted salary is between 65740 - 72677 $ per year.
About the Role
The Waiting List Officer is accountable for the management of patients on the Elective Surgery Waiting List from a clerical perspective within the guidelines of the Department of Health Elective Surgery Access Policy. They provide efficient administrative support within the team and work closely with the Surgical Liaison Nurses to ensure patients are safely prepared for their elective procedure. The waitlist officer health services partnerships will play a key role in the coordination of the planned procedure referred from an external health service provider.
Duties:
- Receive and process waiting list forms from specialist clinics, private rooms, other areas of St Vincent's and Health Service Partnership sites within stipulated time frame as per DHHS Elective Surgery Access Policy
- Accurately create, record and update the Waiting List Screen on Patient Administration System (PAS) as required
- Contact patients and schedule admission for procedures
- Schedule any appointments, that may include pre admission clinic, anaesthetic clinic, perioperative medicine unit (PMU) clinic and any associated investigations as requested by the SLN or unit
Your Contribution
- Relevant experience in administration in a healthcare role
- Experience with patient administration systems
- Working knowledge of Microsoft office including Outlook, Word and Excel
- Current National criminal history check, or willing to obtain
- Strong organisational and time management skills
- Ability to work collaboratively in a multidisciplinary environment
- Familiarity with medical terminology and hospital workflows
What we Offer
- A focus on wellbeing initiatives, with regular events and programs
- Confidential, solutions-focused employee counselling
- A healthy work/life balance encouraged.
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
- In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
- Regular opportunities for professional development to assist you to reach your career goals
- Culture of continuous improvement
About Planned Surgery
The Planned Surgery Management Team (PSMT) coordinates the care of those patients that are on the St Vincent's Hospital planned surgery and endoscopy waiting list in accordance with the Department of Health and Human Services (DHHS) Planned Surgery Access Policy. They are responsible for the case management and coordination of care for patients from when they go on the surgical and endoscopy waitlist until they are scheduled and have their procedure.
Working at St Vincent's
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application
Contact: Chantelle Robinson (Operations Manager Planned Surgery) Please attach your resume and cover letter to your application. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Waitlist Officer - Health Services Partnerships in Melbourne employer: St Vincent's Private Hospitals Ltd
St Vincent's Private Hospitals Ltd offers a supportive work environment that emphasizes compassionate care and professional growth. Employees have the opportunity to play a critical role in healthcare revenue management, ensuring accurate billing and claims processing while partnering with various teams. The organization is committed to sustainable healthcare delivery, making a meaningful impact in the communities it serves.
Contact Details:
St Vincent's Private Hospitals Ltd Recruitment Team
