Job Description
Job title: Administration Officer - ADS Support Line
Role type: Maximum term contract, part-time (12 hours per week), until June 2028
Role grade: Administration Officer Level 3
Shift details: 12 hours per week; working days and times determined by service requirements (no shift work required)
Department and location: Alcohol & Drug Service, St Vincent's Public Hospital, Sydney (Darlinghurst)
Salary: $73,915.12-$76,218.80 per annum + superannuation (pro rata)
Welcome to St Vincent’s Hospital Sydney Join a team built on a proud legacy of world-class care, true compassion, and deep community roots. Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney's premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth. Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep. Read on to explore this exciting role and the fantastic perks waiting for you here.
About the role
- Provide administrative support to the ADS Support Line, clinicians and management
- Maintain rosters, payroll records and staff administration in electronic systems
- Assist with service reporting, audits, accreditation and quality improvement
- Coordinate meetings, agendas, minutes and service-related correspondence
- Support data entry, record keeping and everyday service operations
About you
- Frontline customer service experience, preferably in a healthcare setting
- Proficiency in Microsoft Office, databases and electronic clinical systems
- Experience with administrative records, payroll or staff rostering systems
- Ability to support vulnerable clients with compassion and sensitivity
- Experience managing administrative enquiries and competing priorities
What we can offer you
- Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
- World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
- Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
- Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
- Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
- Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
- Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations
- Coming from NSW Health: Smooth transfer of your qualifying service and leave entitlements
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
The closing date for applications is 15 November 2026.
Reconciliation Action Plan
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Company overview
St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.
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Administration Officer – ADS Contact Centre in Sydney employer: St Vincent's Hospital Sydney
St Vincent's Hospital Sydney is an exceptional employer, offering a purpose-driven work environment where over 30,000 employees are dedicated to delivering compassionate care and improving health outcomes. With a strong commitment to employee growth, the organisation provides access to salary packaging, wellbeing initiatives, and a range of benefits, all while fostering a culture of inclusivity and collaboration across multidisciplinary teams. Join us in making a meaningful impact on the health and aged care system in Australia, guided by our core values of Compassion, Justice, Integrity, and Excellence.
Contact Details:
St Vincent's Hospital Sydney Recruitment Team
