Quality and Improvement Officer in Melbourne

Excellent benefits including salary packaging. Full time, fixed term position available until October 2027. Position open to multiple disciplines.

About the Role

The Access Correctional and Imaging (A&I) Quality and Improvement Officer is dedicated to optimizing the efficiency and effectiveness of the A&I Directorate by building enhanced capabilities in service planning, stakeholder engagement, and data analytics. This strategic role is central to delivering exceptional patient care and advancing organizational excellence.

• Lead Problem-Solving & Project Management: Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.
• Align Initiatives with Strategic Goals: Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans, key performance indicators (KPIs), and quality standards.
• Strengthen Service Planning & Quality Assurance: Work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.
• Cultivate a Culture of Improvement: Foster a culture of continuous improvement across the Access and Imaging workforce by enhancing capabilities and promoting best practices.
• Enhance Data Reporting & Analytics: Improve data reporting and monitoring by serving as a liaison with the Decision Support Unit (DSU) to ensure accurate and timely data-driven decision-making.

This position is open to all qualified applicants across:

• Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024 – 2028 or its successor.
• Allied health professionals (Victorian public health sector) Single Interest enterprise agreement 2021 - 2026 or its successor.
• Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 or its successor.

Your Contribution

• Experience in project management or continuous improvement.
• Strong interpersonal skills, including analytic skills, particularly in the areas of clinical and project management and analysis.
• Strong and well-developed project management, and/or planning and organizational skills.
• Current National criminal history check, or willing to undergo.

What we Offer

• A focus on wellbeing initiatives, with regular events and programs.
• Confidential, solutions-focused employee counselling.
• A healthy work/life balance encouraged.
• Full-time employment comes with a monthly Accrued Day Off (additional day off per month!).
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks.
• Discounts and Promotions always available through our Foundation.
• Regular opportunities for professional development to assist you to reach your career goals.
• Culture of continuous improvement.
• Flexible working arrangements.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunizations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Closing Date: 14 November 2026 11:59pm

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.