People Systems Specialist in Melbourne

Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.

Location: Box Hill

Work type: Full-time, Ongoing

Schedule: Monday to Friday 9:00am to 5:00pm

Salary: Competitive Salary + Tax reducing salary package

Working model: Hybrid

Make a real difference

A little bit about you:

• You are a customer-focused People Systems professional with experience supporting HRIS platforms, HR administration and payroll processes.
• You enjoy helping users resolve system issues, translating business needs into practical solutions and ensuring people data is accurate, secure and reliable.
• You bring strong analytical and problem-solving skills, attention to detail and the ability to troubleshoot issues effectively.
• You are comfortable supporting system configuration, testing, upgrades and process improvements, and can build trusted relationships with users and stakeholders across the organisation.
• Experience with Dayforce HCM, or other comparable systems, will be highly regarded.

Reporting to the People Systems Lead, you will:

• Provide first-line triage and support for People Systems users, resolving enquiries where possible and escalating more complex issues appropriately.
• Investigate, troubleshoot and document system issues, working with internal teams and vendors where required.
• Act as a key point of contact for end users, providing clear guidance, advice and support.
• Support the administration, maintenance and configuration of Dayforce and other assigned people systems.
• Assist with system enhancements, testing, upgrades and the implementation of approved changes.
• Maintain user accounts, security access and system permissions in line with approved processes and governance requirements.
• Develop and maintain standard and ad hoc reports, identifying opportunities to improve reporting efficiency and automation.
• Perform data quality checks, reconciliations and validation activities to maintain accurate and reliable people data.
• Work collaboratively with Payroll, People & Culture, Technology and other business teams.
• Build trusted and effective relationships with colleagues, users and stakeholders.

You will apply your experience and knowledge of the business and industry to contribute to organisational goals; seek ways to improve processes and outcomes for clients in line with SVDP’s Mission and Values; gain the confidence and trust of others through honesty, integrity and authenticity.

About the role:

The People Systems Specialist supports the administration and day-to-day operation of St Vincent de Paul Victoria's people systems, with a primary focus on the Dayforce HCM platform. Reporting to the People Systems Lead, the role supports the administration, maintenance and continuous improvement of Dayforce and other people systems.

Working closely with the People Systems Lead, this role assists with system configuration, workflow management, user access, reporting support, and maintaining data integrity. The role contributes to the smooth delivery of employee lifecycle activities, ensuring our systems remain efficient, compliant, and user-friendly.

Why join Vinnies?

• Not for profit salary packaging – increases your take-home pay
• Make an impact – support over 300,000 Victorians each year
• Flexible work options – including hybrid opportunities (where applicable)
• Supportive culture – family-friendly and values-driven
• Purpose-led work – contribute to social justice every day

About us:

For more than 170 years the St Vincent de Paul Society Victoria has been providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability, dignity and hope. We believe every human life has inherent worth.

The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Society operates in 149 countries and more than 950,000 members.

Important information:

• Pre-employment checks are required (including National Police Check, Working With Children Check and right to work)
• We are committed to child safety
• We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds
• No agencies please.