General Manager – People & Performance in Brisbane

General Manager – People & Performance in Brisbane

Brisbane Full-Time 121500 - 148500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead people strategy and culture at St John Ambulance Queensland.
  • Company: Join a humanitarian organisation making a real difference in communities.
  • Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
  • Other info: Be part of a values-driven team committed to excellence and innovation.
  • Why this job: Shape the future of workforce capability while supporting vital community services.
  • Qualifications: 10+ years in senior HR management with strong leadership skills.

The predicted salary is between 121500 - 148500 $ per year.

St John Ambulance Queensland (SJAQ) is seeking an accomplished and values-led General Manager – People & Performance to lead our people strategy, workforce capability and culture.

Reporting to the Chief Executive Officer, you will lead the full People & Performance function and advise senior leaders on workforce priorities, organisational change, employee and industrial relations, risk and performance.

This broad executive role spans the end-to-end employee lifecycle and includes strategic workforce planning, leadership development, engagement and inclusion, remuneration and recognition, injury management, HR systems and governance.

You will also oversee the development and delivery of SJAQ’s volunteer strategy, ensuring our employee and volunteer workforce has the capacity, capability and mix required to deliver our strategic plan.

  • What you will lead
  • Develop and deliver an integrated people strategy that strengthens performance, engagement and inclusion.
  • Lead the full People & Performance function and create a positive, consistent employee experience.
  • Partner with operational leaders on workforce planning, succession, recruitment, capability and workforce design.
  • Oversee the volunteer strategy across attraction, onboarding, development, recognition, engagement and retention.
  • Build leadership capability and embed effective performance, learning and development frameworks.
  • Provide trusted advice on employee relations, industrial relations, organisational change, remuneration, risk and safety.
  • Use workforce insights and executive reporting to drive accountability, continuous improvement and sustainable outcomes.

About you

You are a commercially astute, strategic and people-centred executive who can move confidently between long-term direction and operational delivery.

You build trust, exercise sound judgement and influence effectively across diverse stakeholder groups.

You will bring

  • A relevant tertiary qualification and/or equivalent significant professional experience.
  • At least 10 years’ senior HR management experience, including leadership of an integrated HR function in a complex, multi-site environment.
  • Deep expertise across the employee lifecycle, including performance, ER/IR, learning and development, reward, engagement, inclusion, employment administration and injury management.
  • Demonstrated success implementing people strategies, frameworks and systems that improve employee experience and organisational outcomes.
  • Strong workforce planning capability and the ability to translate strategy and data into practical capacity, capability, succession and workforce-mix plans.
  • Highly developed communication, coaching, negotiation and stakeholder-influencing skills.
  • Experience in the not-for-profit, charity, community services, health or aged care sectors, and exposure to volunteer management, will be highly regarded.

Why join St John Ambulance Queensland?

SJAQ promotes humanitarian and charitable efforts by helping people in need, supporting communities during emergencies and public events, and building first aid and patient-care capability.

Our values—Humanity, Excellence, Respect & Integrity, Diversity, Collaboration and Innovation—guide how we work and how we serve Queensland communities.

Pre-employment requirements

The successful candidate will be required to hold, or be able to obtain, a National Police Check, Queensland Working with Children Check (Blue Card), Key Personnel Check and a current Queensland driver licence (Class C or higher).

Occasional regional or interstate travel and after-hours attendance may be required.

We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds and lived experiences

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General Manager – People & Performance in Brisbane employer: St John Ambulance QLD

St John is an exceptional employer that prioritises community impact and employee development, making it a rewarding place to work as the Youth & Ophthalmic Programs Coordinator. With a strong focus on child safety and compliance, employees benefit from a supportive work culture that encourages collaboration and innovation, alongside opportunities for professional growth through various programs and initiatives. Located in a vibrant community, St John offers unique advantages such as engaging with diverse stakeholders and contributing to meaningful health services that enhance the well-being of the community.

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Contact Details:

St John Ambulance QLD Recruitment Team

We think you need these skills to ace General Manager – People & Performance in Brisbane

People Strategy Development
Workforce Capability Planning
Organisational Change Management
Employee Relations (ER)
Industrial Relations (IR)
Risk Management
Performance Management