At a Glance
- Tasks: Assist customers with banking needs and provide tailored solutions.
- Company: Join Westpac, a leading bank committed to exceptional service.
- Benefits: Flexible hours, discounts on banking products, and career development opportunities.
- Other info: Comprehensive training provided; no banking experience required!
- Why this job: Kickstart your career in banking while making a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
Max-Term part-time role available at St George’s Broadway. Genuine opportunity to begin a long-lasting career.
Hours: 25 hours per week.
A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs. This role typically involves providing support for everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs. Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them. It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service.
What do I need?
- Opportunity to enhance skills and become a new business expert.
- Clear and confident communication with customers to foster strong relationships.
- Focus on delivering exceptional service that exceeds customer expectations.
- Work as part of a collaborative team environment, leveraging prior teamwork experience.
- Strong communication skills and excellent time management.
- Availability to work Monday to Friday from 9am – 2:30pm.
- Cantonese/Mandarin Language skills is highly advantageous.
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.
Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help you grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
Create your future today. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the 'People with Disability and/or needing Accessibility Requirements' page on our website.
Customer Service Advisor in Broadway employer: St.George
Suncorp is an excellent employer that fosters a collaborative and supportive work culture, providing employees with the opportunity to grow their careers in finance while working alongside seasoned professionals. With a focus on employee development and a commitment to work-life balance through hybrid working arrangements, Suncorp offers a dynamic environment where you can thrive and make a meaningful impact in the financial sector.
