At a Glance
- Tasks: Engage with customers, provide tailored banking solutions, and help them achieve financial goals.
- Company: Join Westpac, a leading bank committed to customer satisfaction and employee growth.
- Benefits: Enjoy competitive pay, flexible hours, training, and discounts on banking products.
- Other info: Inclusive workplace with opportunities for community involvement and personal development.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Customer service experience and a passion for helping others are key.
The predicted salary is between 49500 - 60500 $ per year.
Permanent part-time opportunity available at Westpac’s Shepparton branch.
Genuine opportunity to begin a long-lasting career. Maintain a perfect work/life balance in this part-time role.
Hours: 30.4 hours per week across 4 days.
As a Personal Banking Advisor, you’ll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!
This is a part-time, branch-based role of 30.4 hours per week from 9am – 5pm approx. across days to be agreed upon with the successful candidate!
What do I need?
- Customer service and sales experience, ideally in a customer-facing/phone-based role with experience of working to targets.
- Resilience, with an ability to remain calm and composed whilst managing challenging situations.
- Comfortable in working towards sales/referral targets and calling customers over the phone.
- Numerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy.
- An energetic personality coupled with a genuine passion for helping people!
- The will to learn and adapt to new banking procedures and technologies.
No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering exceptional customer service are key to excel in this role. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!
Our Promise to You
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- A variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help you grow your career within the bank.
- Lots of opportunities to ‘give back’ to the community by getting involved in our many volunteering initiatives.
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Personal Banking Advisor – Shepparton employer: St.George Bank
Westpac is an exceptional employer that prioritises the growth and wellbeing of its employees, offering comprehensive training and tailored development opportunities to help you thrive in your role as a Customer Service Officer. With a strong commitment to inclusivity and community engagement, you'll enjoy a supportive work culture that values diversity and provides unique benefits such as special banking product offers and various leave options. Located in a vibrant branch environment, every day presents a chance to make a meaningful impact on customers' financial journeys while advancing your career in a dynamic and rewarding setting.
