At a Glance
- Tasks: Join our Fraud Prevention team to protect customers and combat fraud using data analytics.
- Company: Westpac, a leading bank committed to customer satisfaction and employee growth.
- Benefits: Flexible work arrangements, discounts on banking products, and tailored career development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and offering community volunteering initiatives.
- Why this job: Make a real impact in fraud prevention while growing your skills in a supportive environment.
- Qualifications: Strong analytical skills, experience with data interrogation, and a background in Mathematics or Computer Science.
The predicted salary is between 41850 - 51150 $ per year.
Join our Fraud Prevention team and play a key role in helping protect our customers, our business and our reputation from fraud.
- Grow your career in a supportive team where your work has real impact across Fraud Prevention.
- Help shape and strengthen fraud detection strategies that protect customers and the bank from evolving fraud & scam threats.
- Partner with industry experts and business stakeholders to influence how we detect and respond to emerging fraud risks.
What is the role?
As a Fraud Analyst, you'll support the wider Fraud Prevention business in managing fraud & scam by monitoring, implementing and recalibrating detection strategies that help mitigate ongoing risk and financial loss.
You'll play an important part of ensuring fraud controls are effective while minimising impacts on customer experience, product profitability and brand reputation.
Using data and analytics, you'll analyse and interrogate data to support fraud detection, identify emerging trends, implement and recalibrate detection scenarios, and develop meaningful insights into key trends and anomalies.
Your work will help strengthen our fraud detection capabilities, support informed decision making and responding to an ever-changing fraud & scam landscape.
What do I need
You'll bring technical and analytical capabilities, using data to solve complex business problems.
Pairing this with a strong mathematical background and real-world problem-solving skills, you will be interrogating large datasets to uncover insights, identify emerging fraud trends and recommend improvements to detection strategies.
You'll have experience translating data into meaningful actions and building strong working relationships with stakeholders across different teams.
- Strong analytical and problem-solving skills, with the ability to identify patterns, trends and anomalies.
- High attention to detail and a continuous improvement mindset.
- Experience with a programming language used to interrogate large data sets and/or fit statistical models such as SQL, SAS, Python, R.
- Ability to engage with and communicate with a broad range of stakeholders.
- Tertiary qualification in relevant disciplines such as Mathematics, Statistics, Computer Science or Engineering is desirable.
- A keen and curious mind, and a willingness to learn.
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal.
In return, we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
- Create your future today
We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
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Fraud Analyst employer: St.George Bank
Westpac is an exceptional employer that prioritises the growth and wellbeing of its employees, offering comprehensive training and tailored development opportunities to help you thrive in your role as a Customer Service Officer. With a strong commitment to inclusivity and community engagement, you'll enjoy a supportive work culture that values diversity and provides unique benefits such as special banking product offers and various leave options. Located in a vibrant branch environment, every day presents a chance to make a meaningful impact on customers' financial journeys while advancing your career in a dynamic and rewarding setting.
