At a Glance
- Tasks: Assist customers with banking needs and provide tailored solutions.
- Company: Join a supportive team at St George's Broadway.
- Benefits: Flexible hours, discounts on banking products, and career development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Kickstart your career in banking with comprehensive training and support.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 2025 - 2475 $ per month.
Job Description
Max-Term part-time role available at St George's Broadway. Genuine opportunity to begin a long-lasting career. Hours: 25 hours per week.
A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs.
This role typically involves providing support for everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs.
Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them.
It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service.
What do I need?
- Opportunity to enhance skills and become a new business expert.
- Clear and confident communication with customers to foster strong relationships.
- Focus on delivering exceptional service that exceeds customer expectations.
- Work as part of a collaborative team environment, leveraging prior teamwork experience.
- Strong communication skills and excellent time management.
- Availability to work Monday to Friday from 9am – 2:30pm
- Cantonese/Mandarin Language skills is highly advantageous
Why join us?
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
No banking experience?
No problem.
At Westpac, we're committed to your success from day one.
You will receive comprehensive training on our banking products and services and our supportive team will provide hands‐on guidance and resources to help you master everything you need to flourish in your new role.
We're here to empower you with the knowledge and skills to thrive and advance your career with us!
Create your future today
We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Customer Service Advisor in Broadway employer: St.George Bank
Westpac is an exceptional employer that prioritises the growth and wellbeing of its employees, offering comprehensive training and tailored development opportunities to help you thrive in your role as a Customer Service Officer. With a strong commitment to inclusivity and community engagement, you'll enjoy a supportive work culture that values diversity and provides unique benefits such as special banking product offers and various leave options. Located in a vibrant branch environment, every day presents a chance to make a meaningful impact on customers' financial journeys while advancing your career in a dynamic and rewarding setting.
