At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest experiences.
- Company: Join St Albans Hospitality, home to Brisbane's top dining spots.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Work in a dynamic setting with opportunities for professional development.
- Why this job: Be part of a passionate team in Brisbane's premium dining scene.
- Qualifications: Experience in hospitality leadership and a love for great service.
The predicted salary is between 59400 - 72600 $ per year.
Great restaurants need great leaders. Join us and lead the floor at some of Brisbane's most celebrated dining destinations. St Albans Hospitality is home to some of Brisbane's most celebrated dining destinations, including Hellenika, SK Steak & Oyster, Sushi Room and Sunshine, all located within The Calile Hotel precinct on James Street.
We're looking for an experienced and passionate Restaurant Floor Manager to join our growing team. This is a fantastic opportunity for hospitality professionals who thrive in a fast-paced, premium dining environment, enjoy leading people and take pride in delivering exceptional guest experiences.
About the Role
As a Restaurant Floor Manager, you'll play a key role in the day-to-day operations of the restaurant, leading the front-of-house team and ensuring every guest enjoys a memorable dining experience. Working closely with the restaurant leadership team, you'll be responsible for maintaining service standards, developing your team and creating a positive and welcoming environment for both guests and staff.
Your responsibilities will include:
- Leading and supporting the front-of-house team to deliver exceptional service.
- Overseeing daily floor operations to ensure smooth and efficient service.
- Coaching, mentoring and developing team members to build a confident and high-performing team.
- Managing guest experiences, reservations and service flow throughout each shift.
- Maintaining high standards of presentation, service and attention to detail.
- Working closely with the kitchen and bar teams to ensure seamless communication and service.
- Handling guest feedback professionally and ensuring positive outcomes.
- Supporting the restaurant leadership team with operational improvements and team performance.
About You
We're looking for someone who genuinely loves hospitality, leads by example and knows how to bring out the best in their team. Ideally, you'll bring:
- Previous experience as a Restaurant Floor Manager, Assistant Restaurant Manager or similar leadership role within a premium or high-volume restaurant.
- Strong leadership skills with the ability to motivate, coach and develop a team.
- A genuine passion for hospitality and delivering outstanding guest experiences.
- Excellent communication and organisational skills.
- Confidence managing busy services while remaining calm and professional.
- Strong knowledge of restaurant operations, service standards and POS systems.
- A hands-on approach, positive attitude and excellent attention to detail.
- Flexibility to work evenings, weekends and across a rotating roster.
- A current RSA or willingness to obtain one.
- Full working rights in Australia.
Why You'll Love It
At St Albans Hospitality, we're passionate about great food, exceptional service and creating an environment where our people can build rewarding careers. Here's what you can look forward to:
- The opportunity to work across some of Brisbane's most prestigious dining destinations.
- A fantastic James Street location within The Calile Hotel precinct.
- A supportive and experienced leadership team.
- Opportunities for career development and progression across our restaurant group.
- A vibrant, professional and collaborative team environment.
- Competitive remuneration based on experience.
Restaurant Floor Manager in Brisbane employer: St Albans Hospitality
Join SK Steak & Oyster, a premier dining destination in Brisbane's vibrant James Street precinct, where exceptional food and service are at the heart of our mission. As a Restaurant Supervisor, you'll thrive in a supportive work culture that values leadership and teamwork, with opportunities for professional growth through hands-on mentoring and training. Enjoy set days off for a balanced lifestyle, generous staff discounts across our venues, and be part of a passionate team dedicated to creating memorable guest experiences.
