At a Glance
- Tasks: Lead a passionate team to create meaningful employment opportunities for people with disabilities and refugees.
- Company: Join SSI, a purpose-driven organisation focused on social impact and inclusion.
- Benefits: Enjoy salary packaging, a collaborative culture, and the chance to make a real difference.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Be a leader in driving positive change and empowering diverse communities.
- Qualifications: Experience in leading teams, strong communication skills, and a commitment to inclusion.
The predicted salary is between 82800 - 101200 $ per year.
Make a meaningful impact through leadership. At SSI, we believe everyone should have the opportunity to participate fully in society and reach their potential. Through Inclusive Employment Australia (IEA), we support people with disability and refugee backgrounds to overcome employment barriers and build sustainable, meaningful careers. We are seeking an experienced Area Manager to lead a high-performing, geographically dispersed team across hub, spoke and outreach services. You will drive service quality, operational and financial performance, people development, compliance and stakeholder engagement while delivering strong employment outcomes.
Working across Central Western Sydney region (Parramatta, Auburn, Merrylands), Inner Western Sydney (Ashfield & Burwood) and Inner Sydney (Marrickville).
Key Responsibilities
- Lead, inspire and develop a geographically dispersed team to deliver exceptional employment outcomes.
- Drive operational performance and achieve contractual, financial and service delivery targets.
- Foster a high-performing culture focused on accountability, continuous improvement and participant success.
- Build strong partnerships with employers, community organisations and government stakeholders.
- Ensure quality, compliance and risk obligations are consistently met across all service locations.
- Use data and insights to drive performance, improve service delivery and support strategic decision-making.
About You
You are an ethical, results-driven leader with frontline management experience and a record of building capable teams, delivering excellent customer service and achieving performance targets. You bring strong communication, business development and relationship-building skills, sound knowledge of local labour markets, and a customer-focused approach. Empathy, cultural awareness and commitment to inclusion are essential, particularly when supporting people from CALD, refugee or disability backgrounds. Experience in community advocacy, social services or employment programs is highly regarded.
Essential Criteria
- Demonstrated experience leading high-performing teams within employment services, disability services, community services or a related sector.
- Proven ability to drive operational performance and achieve KPIs, service targets and contractual outcomes.
- Experience leading and developing geographically dispersed or multi-site teams.
- Strong stakeholder engagement skills, including building relationships with employers, community partners and government agencies.
- Demonstrated experience managing budgets, resources and service delivery within a complex operational environment.
- Relevant tertiary qualifications in Business, Management, Community Services or a related discipline, or equivalent demonstrated experience, together with a current Driver Licence.
We offer:
- A purpose-driven organisation focused on social impact.
- A collaborative and values-led culture.
- Salary packaging benefits to increase your take-home pay.
- A chance to work with passionate leaders who are committed to equity, inclusion and community impact.
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety and wellbeing are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.
Our Commitment to Diversity and Inclusion
SSI strives to be an inclusive workplace for all people. We recognise that we operate in diverse communities and welcome and encourage applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability. SSI is disability-inclusive and committed to ensuring an equitable and accessible application process for all candidates. We encourage applications from people of all abilities. Our Talent Acquisition team can provide reasonable adjustments throughout the recruitment process to support candidates to participate fully and equitably.
Application Close 16 October 2026.
Area Manager in Sydney employer: SSI
At SSI, we pride ourselves on being a purpose-driven organisation that champions social impact and inclusivity. Our collaborative and values-led culture fosters professional growth and development, allowing you to lead a passionate team dedicated to empowering individuals from diverse backgrounds. With competitive salary packaging benefits and a commitment to equity, working with us in Central Western Sydney offers a rewarding opportunity to make a meaningful difference in the community.
